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Koons Ford of Annapolis
Annapolis, MD
1,065 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,065 reviews
April 28, 2024
Mike and Earl are always all business. ..in and out with detail and any explanations needed. They are the Best. ..in and out with detail and any explanations needed. They are the Best. More
by Joseph W Skinker
Verified Customer
Helpful April 27, 2024
Quick, no xx, fair. They got me in and out in record time and kept everything transparent. They got me in and out in record time and kept everything transparent. More
by PMCCULLOH
Employees Worked With
April 27, 2024
Thanks to Chuck and Terri, I got my dream car and the process was SO simple and honestly even enjoyable during the actual purchase which I’d never experienced buying a car before! Extremely fair deal, re process was SO simple and honestly even enjoyable during the actual purchase which I’d never experienced buying a car before! Extremely fair deal, respect for my limitations, full explanation on all details, and everyone was just so incredibly kind! I didn’t for one second feel as though I was being tricker or conned as you sometimes feel at a dealership in my experience. This was just hands down the best. Thank you all SO much, I am so happy! More
by Cassie B
April 27, 2024
Super friendly and helpful. I really felt like they were trying to get me the best deal possible! I really felt like they were trying to get me the best deal possible! More
by utleyc1
Employees Worked With
April 27, 2024
Chuck made me feel at home and made the car buying experience comfortable and fun. I will find him again for my next purchase. experience comfortable and fun. I will find him again for my next purchase. More
by Daniel_Jones
April 26, 2024
Service appointments for adaptive vehicle are convenient and completed quickly. Staff always pleasent and know us. Comfortable and clean waiting area and completed quickly. Staff always pleasent and know us. Comfortable and clean waiting area More
by JARVB
Employees Worked With
Hannah Goldsmith
April 25, 2024
Koons was efficient, friendly, timely and cost effective in providing great service on my Focus in providing great service on my Focus More
by JMDIEHL
April 25, 2024
The dealership still has considerable delays for things like a simple oil change, but has really come through for more significant issues. Mike Treas went above and beyond to find the needed parts to repa like a simple oil change, but has really come through for more significant issues. Mike Treas went above and beyond to find the needed parts to repair my steering and again to repair my throttle body. More
by GerryE
Employees Worked With
April 23, 2024
Mike Treas has been exceptionally responsive to working with me on all three vehicles (MKX, Town Car, Grand Marquis). His personally is great, he listens to my concerns, advises me the best approach to res with me on all three vehicles (MKX, Town Car, Grand Marquis). His personally is great, he listens to my concerns, advises me the best approach to resolve the vehicle issues. Mike provides realistic completion dates. My wife and I have been very satisfied with the completed work on each vehicle. Thanks, Chester More
by CHETTGENBOT4
Employees Worked With
Other Employees :
Paula (scheduling) really works with me to meet my needs.
April 22, 2024
Bought my vehicle here. Good experience in the purchase. Service can be spotty. I usually have to call them by the end of the day of my appointment and the answer is usua Good experience in the purchase. Service can be spotty. I usually have to call them by the end of the day of my appointment and the answer is usually, we don’t get to your vehicle today. More
by SBGOOD63
Employees Worked With
