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Koons Ford of Annapolis

Annapolis, MD

4.5
1,839 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,839 reviews

June 28, 2023

Outstanding from beginning to end, Darrick and Andres were extremely helpful and knowledgeable. A pleasure to work with. Also, Mike Terese/Koons Ford has been servicing my vehicle(s) since 2011. Always More

by SFORMAN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darrick Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Terese - Service Writer
June 27, 2023

Good service. Work done in a timely manner. Kept informed of current and future service needs More

by TAITALIANO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Treas
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

The recent work performed on my 2014 F150 was excellent. My reason for bringing the truck in was addressed and after driving the vehicle I found that the problem had been repaired and I was very pleased More

by RChesler
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician John Easterlin
June 24, 2023

Koons Ford has been servicing my vehicle since 2013. Good service. 15 word requirement is too much. More

by CSC36
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Outstanding from beginning to end, the staff were helpful and knowledgeable I came a few days early to do to schedule mixup and they still accommodated my appointment. The wait area was well kept and I was a More

by Willie.rush
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Koon's Ford Annapolis dealership service department is excellent. I totally recommend them and the service plans. More

by FNP_SHEPPARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Matson, Andrew Schneider, Mike Kegley, Steven Taylor-Watts, Bruce Pringle, Zachary Hall
June 23, 2023

Bruce is fantastic. He went above and beyond to help answer questions late in the afternoon. His tact and patience are excellent! More

by eric@epstein.bz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bruce Pringle
June 22, 2023

Thank you Bruce. Appreciate the updates on my truck, to include info on back breaks and battery More

by gdbabco
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bruce Pringle
June 22, 2023

Very professional and informative about the service to be performed. Vehicle was completed on tine More

by M_LEDO_2000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

The time I had to wait for my vehicle to be serviced. It took too long More

by JAFICE2@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don't remember
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