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Koons Ford of Annapolis
Annapolis, MD
1,567 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,567 reviews
January 15, 2023
As usual, comprehensive evaluation and diagnosis of the problem. 2days later, my F-350 was functioning like brand new again. problem. 2days later, my F-350 was functioning like brand new again. More
by doctoragmef
Verified Customer
January 15, 2023
Got everything i needed done completed and gave me a car to drive while repairs were being worked on to drive while repairs were being worked on More
by SWEENDOG314
Employees Worked With
January 15, 2023
As usual Mke Treas provided excellant service and the mechanics fixed the numerous things the car needed. A 2005 mercury runs like new! mechanics fixed the numerous things the car needed. A 2005 mercury runs like new! More
by ppfuhl
Employees Worked With
January 14, 2023
Very quick responses to messages. They were able to allocate the exact vehicle we wanted. The financial part was seamless and simple. Will be coming back here for my other vehicles. They were able to allocate the exact vehicle we wanted. The financial part was seamless and simple. Will be coming back here for my other vehicles. More
by JBrown
January 14, 2023
I have purchased several cars from Koons Ford I stay with there service department and I have been very satisfied with there service department and I have been very satisfied More
by BLUEMOUSE1969
Employees Worked With
January 14, 2023
Oil change 5 stars. Power issue still not working correctly. Need to take car back but haven’t had time. This is NOT dealership issue it’s a Lincoln issue. No new c Power issue still not working correctly. Need to take car back but haven’t had time. This is NOT dealership issue it’s a Lincoln issue. No new car should lose charge of battery when it’s cold. Unacceptable More
by RERESTEPHENS
Employees Worked With
January 13, 2023
They were not able to fix the warranty problems after having vehicle for a week and a half 4 items were not fixed as I went over them with svs manager on day of pick up .Now I have to make another appoin having vehicle for a week and a half 4 items were not fixed as I went over them with svs manager on day of pick up .Now I have to make another appointment. They only fixed 2 out of 6 problems . More
by Vqhero
Employees Worked With
Darian Brewer
January 13, 2023
worked with Koons for years. purchased numerous cars and trucks. Body shop very good guys, Charlita excellent lady service dept very good profressional purchased numerous cars and trucks. Body shop very good guys, Charlita excellent lady service dept very good profressional More
by GEORGE96
January 13, 2023
I had an appointment, and they took care of me in a speedy manner. I was out of there in about 2 hours. speedy manner. I was out of there in about 2 hours. More
by JOANNESTOY
Employees Worked With
