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Koons Ford of Annapolis
Annapolis, MD
1,523 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,523 reviews
January 11, 2025
They were not high pressure at all and they were all very kind and knowledgeable. kind and knowledgeable. More
by stevendreibelbis
Verified CustomerEmployees Worked With
January 10, 2025
Extremely NICE and PROFESSIONAL personnel. Sales, Finance, and Service Dept folks were all great! Thanks! Sales, Finance, and Service Dept folks were all great! Thanks! More
by dave@cfcinc.net
Employees Worked With
January 09, 2025
Salesperson was friendly, knowledgeable about the EV car, helpful, followed up with us and easy to work with. Dealership made our transaction smooth! Thanks! helpful, followed up with us and easy to work with. Dealership made our transaction smooth! Thanks! More
by eveala26
January 09, 2025
We had an excellent experience car buying at Koons Ford in Annapolis! We plan to go back for a second car! in Annapolis! We plan to go back for a second car! More
by breahrockwell
Employees Worked With
January 08, 2025
Derrick was the best salesman! he was super helpful & well spoken! he made purchasing a car great! he was super helpful & well spoken! he made purchasing a car great! More
by ekoenig777
Employees Worked With
January 07, 2025
I always appreciate the help and support I get at Koons Ford of Annapolis. Thank you to the service team. Ford of Annapolis. Thank you to the service team. More
by BRIAN.MACKEY
Employees Worked With
January 05, 2025
Very good, plan to return for my next oil change! The waiting room was nice! The waiting room was nice! More
by RAYMOND.MUENZER
Employees Worked With
Other Employees :
Essa Contelh did a excellent job as my service agent!
January 04, 2025
Koonz Ford makes getting in and out of service center very easy all the time. very easy all the time. More
by MICHAELGPARKER51
January 03, 2025
Always great work after 11 years and Shuttle Service is top notch. Only place I take my vehicles. top notch. Only place I take my vehicles. More
by Gummernaut
January 03, 2025
Repair service done in 5 days. No calls or updates from service advisor. I have to call mid day to check on progress. Was told be hearing from my advisor at the end of the day but No calls or updates from service advisor. I have to call mid day to check on progress. Was told be hearing from my advisor at the end of the day but never got any calls. Only got a call for how much repair will cost . Service shuttle driver is arrogant and a bad attitude. More
by RONZAPATA12
Employees Worked With
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