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Koons Ford of Annapolis
Annapolis, MD
1,565 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,565 reviews
December 22, 2022
Thank you for the minimal wait time during the recall work on our 2019 Escape. work on our 2019 Escape. More
by FNP_SHEPPARD
Verified CustomerEmployees Worked With
Other Employees :
Darian Brewer, John Perry, Andrew Schneider, Mike Kegley
December 22, 2022
attention to detail was lacking. scheduling was an issue to return the car. Spoke with rep last night and he said I was going to be first to be picked up by the shuttle. I actually scheduling was an issue to return the car. Spoke with rep last night and he said I was going to be first to be picked up by the shuttle. I actually was able to arrange a ride to pick the car up and the rep said that they were about to send the guys out with my car to be delivered. rotated tires, but the tire pressure alarm was going off. More
by dcasey127
Employees Worked With
Other Employees :
Darian Brewer, John Perry, Andrew Schneider, Mike Kegley
December 22, 2022
Mike Treat is a great service Tech. He has been looking after my cars for years. He has been looking after my cars for years. More
by rfdavis458
Employees Worked With
December 21, 2022
I always have my cars serviced by Koons Ford Lincoln of Annapolis. The staff is friendly and helpful. Annapolis. The staff is friendly and helpful. More
by CATHYANNHUMPHREY
December 21, 2022
Frankly, the service department is a big reason why I buy cars at Koons Ford Annapolis. They do good work at a reasonable price. Sometimes the service guys are a bit surly but I don’t care about that becau cars at Koons Ford Annapolis. They do good work at a reasonable price. Sometimes the service guys are a bit surly but I don’t care about that because they are knowledgeable and straightforward. More
by FONTANEL
December 20, 2022
Service for our 2010 Ford Expedition is top shelf -- fast and easy. Thank you, Mike Treas! and easy. Thank you, Mike Treas! More
by gtiortel
Employees Worked With
December 20, 2022
Everyone at Koons is wonderful! They treat us like family. I highly recommend you go there for any of your car needs. They treat us like family. I highly recommend you go there for any of your car needs. More
by LUBBEFAMILY
December 20, 2022
Everyone at Coons that I dealt with, we're very courteous and helpful. Got my truck done in no time. Thanks guys and gals. and helpful. Got my truck done in no time. Thanks guys and gals. More
by Daveo
