Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Ford of Annapolis
Annapolis, MD
1,565 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,565 reviews
February 29, 2024
Hanna and Dwayne provided outstanding service on my handicap vehicle. It took two visits to resolve the issue but there has been no issues since. handicap vehicle. It took two visits to resolve the issue but there has been no issues since. More
by TWIN2BJ
Verified CustomerEmployees Worked With
Hanna, Dwayne
February 28, 2024
Responsive, provided adequate explanation of needs for vehicle repair and maintenance. Good communication and friendly vehicle repair and maintenance. Good communication and friendly More
by ROBERTBAXTER27
Employees Worked With
February 28, 2024
Joe was professional all through the purchase process. He showed very high level of product knowledge and integrious in words and deed. He showed very high level of product knowledge and integrious in words and deed. More
by tchijioke
Employees Worked With
February 27, 2024
The process to schedule an appointment was quick and easy. The service was performed on time and the shuttle service made it convenient. easy. The service was performed on time and the shuttle service made it convenient. More
by j_brandli
Employees Worked With
February 27, 2024
Excellent customer service! All work was done in a timely manner and explanation was given in detail for my repairs!! Great team here!! All work was done in a timely manner and explanation was given in detail for my repairs!! Great team here!! More
by locknroll
February 27, 2024
mike is the best. he was very professional. has good communication skills lkdsjfldsjfkdsjflsdfklasdaflksflksdjflsdlfkdasfl;kaj. mmmmmm. mmmmmm. mmmmmm. nnn he was very professional. has good communication skills lkdsjfldsjfkdsjflsdfklasdaflksflksdjflsdlfkdasfl;kaj. mmmmmm. mmmmmm. mmmmmm. nnnnnn. nnnnnnn. mmmmmm. mmmmmm. More
by BRUCE48
Employees Worked With
February 25, 2024
Super easy and very organized team at Koons. Highly recommend their service department and Joe Stewart , if you’re looking for a new vehicle Highly recommend their service department and Joe Stewart , if you’re looking for a new vehicle More
by CKAYSER
Employees Worked With
Other Employees :
Joe Stewart , Steven Taylor-Watts
February 25, 2024
The service manager, mike treas Is very professional and thorough, I will be taking my Truck to him always. Koons Ford is a excellent dealership thorough, I will be taking my Truck to him always. Koons Ford is a excellent dealership More
by AGGRESSIVECONSTRUCTIONINC
Employees Worked With
February 25, 2024
The sales manager of that dealer is the worst manager I ever met in my whole life the only person who was very helpful and very friendly was earl he is the manager of the service area. ever met in my whole life the only person who was very helpful and very friendly was earl he is the manager of the service area. More
by CHEGARCIA93
