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Koons Ford of Annapolis
Annapolis, MD
1,715 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,715 reviews
Verified Customer
October 01, 2025
Jordan Mosby said that "The Works""service had been completed on my F-150 on Sept. 30,2025 but there wasn't the usual service technician checklist included to verify that all service was performed an completed on my F-150 on Sept. 30,2025 but there wasn't the usual service technician checklist included to verify that all service was performed and if anything needed additional attention. More
by sSED
September 26, 2025
The team at Koons was extremely helpful and patient. They worked with us on making sure we got the car we wanted and at a price that we were comfortable with. They worked with us on making sure we got the car we wanted and at a price that we were comfortable with. More
by govindmulanjur
September 23, 2025
I had a good experience, the sales rep Chuck was very helpful and put no pressure on me during the entire process. He was friendly and knowledgeable and gave me the space to make a decision. He also ma helpful and put no pressure on me during the entire process. He was friendly and knowledgeable and gave me the space to make a decision. He also made the paperwork and pickup process easy. I wouldn’t hesitate to purchase from Koons Ford of Annapolis again. More
by 321jweather
Employees Worked With
September 23, 2025
Kudos to Brandon for a smooth process from beginning talks to close out! I would definitely look to purchase from Koons Ford again. For those in the market, make sure to ask for Brandon. talks to close out! I would definitely look to purchase from Koons Ford again. For those in the market, make sure to ask for Brandon. More
by plr0
Employees Worked With
September 22, 2025
Mike has taken care of me for many vehicles and always ver effnicient and competivly priced ver effnicient and competivly priced More
by PETE36
September 22, 2025
Your dealership is the best! Very efficient, great customer service. Keeps us well informed while work Is being performed. Very efficient, great customer service. Keeps us well informed while work Is being performed. More
by cecarter23
Employees Worked With
September 21, 2025
Excellent service. Mike T. is by far your best service writer. The whole Koons service crew got me in and out, in 2 hours. That's quality service. Mike T. is by far your best service writer. The whole Koons service crew got me in and out, in 2 hours. That's quality service. More
by John
Employees Worked With
September 18, 2025
Chuck was very helpful and patient throughout the whole vehicle purchasing process. Very friendly and knowledgeable about the vehicle as well. vehicle purchasing process. Very friendly and knowledgeable about the vehicle as well. More
by Amoe_705
Employees Worked With
September 15, 2025
All the staff is friendly, helpful and professional. The prices are fair and even better than other options available to me. The prices are fair and even better than other options available to me. More
by ALAN.JOHNSON.301
Employees Worked With
