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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
1,074 Reviews

1,074 Reviews of Koons Ford of Annapolis - Service Center

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May 28, 2025

This is a friendly place compared to another Ford dealership that I used to service my car. More

by LAMPSON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Service personnel, Mr. Caleb (last name ?) - this young man was very professional, effective, pleasant, respectful, and helpful! More

by annjones56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
May 27, 2025

Ok kkk ll lllmll ll ll llll ll llmll lll ll ll ll ll ll ll l l l More

by DRAPSINCERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

The mobility personnel have been outstanding. They accommodated my need for appointments and timeframes. WOW More

by RJRUGGIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Goldbeck
May 25, 2025

Mr Treas is great. Good service, timely and no waiting for scheduled appointment. I appreciate the personalized service, hard to find that now. More

by PCORV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

We were told the vehicle was ready. We headed up, 35 miles to pick it up, to find out wrong part was ordered. 3 weeks to get the cat nack. More

by DAWN.GLEASON64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Matson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Mr. Treas is the best. Very professional and friendly. Great communication of service times and prices. Been taking my F150 here for years and I am extremely pleased with the service every time. Also th More

by madmac37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Alex is very good, and we are grateful he is our advisor. He kept us apprised of our repair every step of the way. More

by MCAULEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrick Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
May 16, 2025

The request was repair the rear brakes and confirm that the front brakes were okay. The car was completed in n a reasonable amount of time and returned functioning properly. This was another great servic More

by RCMSAILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure & Not listed
May 15, 2025

Amazing staff in the Toyota mobility department led by Mr Baker. Hannah super helpful and and maintenance man was super informative and awesome! Overall great experience and an amazing team. Could not be More

by jbt4242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Baker
1
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