Koons Ford of Annapolis - Service Center

Loved the assistance I received, the manager that helped me was spot on and delivered with what he said me was spot on and delivered with what he said More

I have always had a good experience with Mike at Koons. Good advice, timely service. Good advice, timely service. More

The best service center I have ever gone to. These guys go above and beyond. These guys go above and beyond. More

Dropped my car off the night before for the HVBJB recall. There was a minor issue with flushing the battery coolant which added a day therefore 4 stars instead of 5. No issues with car after it was returned. There was a minor issue with flushing the battery coolant which added a day therefore 4 stars instead of 5. No issues with car after it was returned. More

The dealership cares about their customers . They kept contact with me so that I knew when to expect the car to be delivered to me. The work was great and the people with whom I talked very fr They kept contact with me so that I knew when to expect the car to be delivered to me. The work was great and the people with whom I talked very friendly. I highly recommend Koons Lincoln of Annapolis to anyone wanting good service. More

I recently purchased a 2024 Ford Bronco from Koons Ford of Annapolis, and I couldn't be happier with the entire experience. The professionalism of the team, led by owner Joe Koons, made the process smooth of Annapolis, and I couldn't be happier with the entire experience. The professionalism of the team, led by owner Joe Koons, made the process smooth and enjoyable. Joe Stewart, the sales representative, was detail-oriented and easy to work with, ensuring all my needs were met. Special thanks to sales manager John Powel and finance manager Andres Zavala for their expertise. I highly recommend Koons Ford of Annapolis for their outstanding service and commitment to customer satisfaction. It's a 5-star experience all around. More

Excellent customer service. Prompt attention. Vehicle was ready when promised. Shuttle service was greatly appreciated. Will service at Koons Ford again. Prompt attention. Vehicle was ready when promised. Shuttle service was greatly appreciated. Will service at Koons Ford again. More

We can't say enough about how easy it was to work with Hannah and Bobby in the mobility vehicle section of Koons Annapolis. We had left another dealer because they were so dishonest and kept trying to add Hannah and Bobby in the mobility vehicle section of Koons Annapolis. We had left another dealer because they were so dishonest and kept trying to add on costs to the "Internet Price". Hannah and Bobby were so honest and patient with us. They were not at all pushy. We had all the time in the world and we got a great deal. In addition, they followed up after the sale and I continue to contact Hannah for service issues, etc. It really feels as if this is a "calling" for them to help the mobility impaired community. We HIGHLY recommend! Regarding our service, it was done quickly and on time. The technician was very honest and the price was fair. More

I had doubts when I got there but Earl took care of everything. Very professional and easy everything. Very professional and easy More

Takes care of its customers with professionalism and technical expertise. I've been with Koons Ford for over 2 decades and and couldn't be happier with every aspect of their work! technical expertise. I've been with Koons Ford for over 2 decades and and couldn't be happier with every aspect of their work! More