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Koons Westminster Toyota

Westminster, MD

4.7
1,125 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,125 reviews

April 15, 2026

I was very happy with the way I was treated, and I would like to mention that the service manager Mike Meager personally took the time to get involved with my issue! I like the way he interacts with the cus More

by alanhill2552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Bonnette
April 15, 2026

Great experience! Maryann was great to work with! Great selection and not pushy at all!! More

by cgill1
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2026

Cory Colassard gets an A+, Todd Eckard gets an A+, and I like the entire Koons dealership team! When the day comes and I want a new car, chances are, it's going to be another Toyota, from Koons! :) More

by russell.w.appler
Recommend Dealer
Yes
Employees Worked With
George Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Stino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellie Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Conaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2026

Todd does a great job of helping me understand what the mechanics recommend concerning each of my vehicles. Often, a decision will need to be as to whether to push forward with a recommendation, or possib More

by sawdust1522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2026

My vehicle was finished in record time. Todd Eckard was a pleasure to work with. Great job. More

by ayres56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2026

Molly saved the day. Just so you know, my previous bad review was not targeted at Molly. She knows what she is doing and fixed my issue and showed me how to set the dash More

by ecleck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Bonette
April 13, 2026

I've used Koons for 20 some years, and have always been satisfied with their service. More

by rfgorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Koons Westminster Toyota responded

rfgorr, we are delighted to see this rating! Have a great day!

April 13, 2026

I didn’t wait too long. It was done timely. Good job Koons. Moving out of the state, going to miss the service. More

by mmr_518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Koons Westminster Toyota responded

Hi mmr_518, thanks so much for rating us so high! Be safe on the road!

April 13, 2026

was for a recall service was completed in a timely fashion, nice to have the car picked up and returned to me More

by lmullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure who was involved in the service
Apr 15, 2026 -

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

April 13, 2026

Milo was an amazing service representative! I have never had a bad experience with him. More

by shortiejordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Apr 15, 2026 -

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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