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Koons Westminster Toyota

Westminster, MD

Overview
Employees
Reviews
Vehicles
4.7
1,097 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,097 reviews

December 18, 2025

Joanne Virgilio very professional, knowledgeable. She is also very efficient in her line of work. Always courteous an d knows her business! More

by donnarleppo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Virgio
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December 18, 2025

Our experience with Jeremy Voelkel was very pleasant. He was very easy to speak with, he did not rush us with anything, and took the time to make sure that we understood what we were in agreement with. I More

by Dan_Soto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 17, 2025

Todd always takes care of my vehicle and all my families vehicles at Koons Toyota. Great to work with. More

by angier427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Boerner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 16, 2025

Todd is always helpful and considerate. He is someone you can rely on to help More

by paulonheiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 16, 2025

I am very pleased with your workers and waiting time! I like being told what was needed to do and my car is in great shape! Thank you so much! More

by ktmeow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Colassard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Conaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 15, 2025

Fast service. Easy scheduling online. Friendly staff. Car is always ready in a short time. More

by bwest8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Pfeil
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December 15, 2025

Milo always greets us with a smile. We appreciate being able to use the shuttle while our Tundra has yet another recall repair. More

by harris1031
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
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December 15, 2025

Very pleasant staff and timely service. Efficient process and nice waiting area. Two more words More

by benv19108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
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December 15, 2025

Driver that picked up and dropped off my car was kinda rude. No conversation about services needed just an email. More

by dmd2729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Molly
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Dec 19, 2025 -

Koons Westminster Toyota responded

We are truly sorry for the issues you experienced with your vehicle and our service department. Your feedback is important, and we regret that we fell short of your expectations. We’d appreciate the chance to speak with you directly and work toward a resolution. Please don’t hesitate to reach out. Jennifer Engel Koons Westminster Toyota 410-876-6400

December 15, 2025

Milo did a really good job keeping me updated and getting the recommended services completed. More

by pat60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Dwars
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