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Koons Westminster Toyota

Westminster, MD

4.7
1,606 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,606 reviews

March 28, 2026

Joanne was super friendly and very helpful. The purchase process was smooth and done very professionally More

by nbraze03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Virgilio
Mar 31, 2026 -

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

March 27, 2026

I arrived on time for a 5000 mile service. Also planned for this service was the replacement of the front brakes and rotors. The work was completed in the two time estimate and the vehicle r More

by magee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
Mar 30, 2026 -

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

March 27, 2026

A little difficult to reach a live person to schedule an appointment and online not working. I was able to reach someone and was smooth from there. Wait times were as expected for service being done. More

by roxmlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Koons Westminster Toyota responded

roxmlb, we are delighted to see this rating! Have a great day!

March 26, 2026

Nice people, professional, and I feel like they were very transparent about the used car we were buying, not trying to hide any potential problems. I would buy from them again for sure. More

by carolee.schwaderer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joanne
Mar 29, 2026 -

Koons Westminster Toyota responded

carolee.schwaderer, thank you for taking the time to leave us this positive review! Have a wonderful day!

March 26, 2026

Great service every time. Consistantly good about scheduling, getting the work done on time and keeping customer in the loop during service. More

by b.klages
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2026 -

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

March 26, 2026

Bought a car and it didn’t even have windshield fluid in it. Realized after purchasing. More

by Customer7799
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nidal
Mar 30, 2026 -

Koons Westminster Toyota responded

Hi there! We are sorry to hear about your experience with the windshield fluid. We strive to provide high-quality vehicles to our customers and will ensure that this issue is resolved. Thank you for bringing it to our attention.

March 26, 2026

Always prompt, professional and courteous service. Todd is very good at explaining things when asked questions. More

by ccrosby2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

March 25, 2026

As always, the routine maintenance service was completed promptly as scheduled. Milo Dewar is a great service representative and I have depended on him for many years to take of my vehicle needs timely. More

by bnorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Dewar
Mar 27, 2026 -

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

March 24, 2026

Easy to get an appointment and service our trucks in a timely mannor. The end. More

by kllrczech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Walsh
Mar 27, 2026 -

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

March 24, 2026

Jeremy explained in detail all options to me for financial and in detail options for warranties, which was a good in helping me to a decision. More

by nlongjrdolly
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sage Kreft
Mar 27, 2026 -

Koons Westminster Toyota responded

nlongjrdolly, thanks so much for rating us so high! Be safe on the road!

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