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Koons Westminster Toyota

Westminster, MD

4.7
1,606 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,606 reviews

October 13, 2026

Convenient scheduling, pretty quick turnaround for oil change and tire rotation. Did not return my dashboard display to original settings. More

by acaltrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No Idea
October 12, 2026

Friendly and professional staff, quick turn around service and excellent work performed on my vehicle More

by slow6516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2026

Very very helpful Nice facility Good hospitality Cheerful faces Nice showroom Neat parking spaces Excellent More

by rohitpatel1952
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson
Oct 14, 2026 -

Koons Westminster Toyota responded

rohitpatel1952, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

October 11, 2026

Very professional in the service department. I was kept up to date with service work being done. Work was done in a timely manner. More

by sv1155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
Oct 14, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

October 11, 2026

Justin used car department was excellent and he was the reason I bought the x3 also steve was very nice but when they were cleaning the car rugs that I saw in the car was missing and I spoke to the sale an More

by maury.kafami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin and steve
Oct 13, 2026 -

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

October 11, 2026

I liked Justin a lot he was the reason I purchased the x3 when the vehicle was detailed it was missing the floor mats I was test driving a car I talked to my sale person and he said he is looking in to it bu More

by maury.kafami
Recommend Dealer
Yes
Employees Worked With
Justin in sales
Oct 13, 2026 -

Koons Westminster Toyota responded

maury.kafami, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

October 10, 2026

Professional job in every aspect. I feel very welcome, like part of the family. Thank you. More

by mafive2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Harkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Boerner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaly Gurvich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Meagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Koons Westminster Toyota responded

mafive2, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

October 09, 2026

We were very happy with the purchase of our beautiful 4-Runner! The staff at Koons Toyota Westminster were all very pleasant and happy to help with all questions and did everything they could to make us More

by sdotson301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aishah Asi, Justin Schmitt
Oct 13, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

October 09, 2026

Koons of Toyota has always been the best to me as a customer. They are very friendly and I trust them to do the work on my truck when it is needed. More

by gmenmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Meagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Koons Westminster Toyota responded

gmenmike, we really appreciate this positive review! Thanks so much!

October 09, 2026

Misty was very helpful as well as knowledgeable. She was commutative with us and kept us up to speed on what was going on with our vehicle. The service team also took care of some issues that needed More

by bwoldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty
Oct 13, 2026 -

Koons Westminster Toyota responded

Hi bwoldman, thanks so much for rating us so high! Be safe on the road!

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