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Koons White Marsh Chevrolet

White Marsh, MD

Overview
Employees
Reviews
Vehicles
4.7
1,229 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,229 reviews

January 08, 2025

Our salesman Sydney was great. He was available when we needed. He spent all the time we needed for questions More

by mysammie08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Coulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sidney Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Koons White Marsh Chevrolet responded

We're delighted to hear that Sydney provided you with excellent service at Koons White Marsh Chevrolet. It's wonderful to know he was attentive and helpful throughout your visit. Thank you for sharing your experience!

January 05, 2025

It was a pleasure dealing with Koons Chevrolet and my salesperson Buddy Price on my purchase of my new 2025 Silverado More

by Mike72267
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Koons White Marsh Chevrolet responded

Mike, we're delighted to hear that Buddy and the Koons White Marsh Chevrolet team made your 2025 Chevrolet Silverado purchase a pleasure. Enjoy your new ride!

January 03, 2025

Buddy and Koons Whitemarsh were so easy to work with and very helpful searching through local inventory to help us find our dream car! They made the process seamless from start to finish! More

by Rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Koons White Marsh Chevrolet responded

Rachel, we're delighted to hear that Buddy and the Koons White Marsh Chevrolet team made your car search a seamless experience. Enjoy your dream car!

December 31, 2024

Buddy and the Koons family took great care! Excellent customer service from every one I encountered. Many thanks ! More

by Flarfum25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Koons White Marsh Chevrolet responded

We're delighted to hear that Buddy and the Koons White Marsh Chevrolet team provided excellent customer service! Thank you for sharing your experience with us.

December 28, 2024

Got right back to me that evening about a car I requested interest in on line. Sent a video of it highlighting major features right to my phone including the fact sheet. No pressure sales, minimal negotiati More

by sherimed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Koons White Marsh Chevrolet responded

We're delighted to hear that Jerry and Andrew made your experience at Koons White Marsh Chevrolet the best one yet! Thank you for recommending us; we appreciate your support. Enjoy your new car!

December 25, 2024

The sales people and those at the front make you feel welcome to be there and I believe I've never had one question that wasn't answered and when they were it was with sincerity and patience. I don't eve More

by mosche2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lacie Hildebrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Strozier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Silk (5 *****) and then some, same with Lacie
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Dec 25, 2024 -

mosche2 responded

Lacie's the best! There was never any pressure coming from her. She was so accommodating and easy going. Never left a stone unturned and quite often she anticipated my needs- which is really rare nowadays. I believe that's just the way she is and it would have been expressed to all her customers. There were a lot of new features to the 2025 Trailblazer I purchased on Saturday December 21 compared to the Spark I bought here in 2020, and if it wasn't for her, I may not have discovered them until much later or after 'plowing' through a manual to just stumble over them! An example being, what happens if your key fob dies or stops working? I didn't ask the question, it wasn't even on my mind, but she told me anyway; it was the hidden key in the key fob itself and she told me how and where to use it. But this is the way she worked with me all afternoon! She met my nutritional needs by buying me two 15 g packs of Planter's peanuts. If I hadn't eaten them, I don't think I would have made it till the end- and they were BIG packs and I ate them both in less than an hour's time!!! We drove three vehicles, two of which we drove twice. Lacie encouraged me to! Now have YOU ever bought a car and had a salesman do THAT??!! She NEVER made me feel like she was wanting to do anything else than just be with me and make sure the car I chose was right for ME. That's all. She helped me understand why I felt one way about the way one car drove versus another. We actually discovered it together! It was just the best car buying experience I've ever had. Many thank you's to Lacie and Chris Silk. A shout out to Jason in just that he wanted to be as accommodating as he could. He knew what I needed better than I did myself. And when asked about employment at Koons, he enthusiastically told me about what I could do, what was or was not available at the moment and encouraged me to continue to check out the website as well. With these kinds of experiences, unless I chose something other than a chevy for a new vehicle, I will always come back to Koons Chevy White Marsh.

Dec 26, 2024 -

Koons White Marsh Chevrolet responded

Thank you for sharing your positive experience with us at Koons White Marsh Chevrolet! We're delighted to hear that our team made you feel welcome and provided sincere, patient service. We appreciate your kind words and look forward to serving you again in the future!

December 19, 2024

Great selection and location. I would definitely recommend this dealership to anyone looking for a brand new Chevrolet. More

by Cpinder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Koons White Marsh Chevrolet responded

Thank you for recommending Koons White Marsh Chevrolet! We're delighted to hear that our selection and location met your expectations. We look forward to welcoming more customers like you in the future!

December 16, 2024

Steve Jones was very knowledgeable & excellent to deal with car transaction. I highly recommend him. More

by johndipco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Koons White Marsh Chevrolet responded

Hey John - We're delighted to hear that Steve provided you with such a positive experience at Koons White Marsh Chevrolet! Thank you for the recommendation, and we hope to assist you again in the future.

December 14, 2024

My experience with Koons was awesome. Despite small hiccups in during the process, they went the extra mile to satisfy me and provide me with endless options. All in all, I walked away wi More

by Dgrahamjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Koons White Marsh Chevrolet responded

We're delighted to hear that Buddy Price and the Koons White Marsh Chevrolet team made your truck-buying experience a positive one! We appreciate you sharing this feedback and look forward to welcoming you back from Delaware for any future vehicle needs. Enjoy your new truck!

December 13, 2024

I inquired about a vehicle with Kevin. I asked him for a purchase order which shouldn’t take long at all to do. Day after day he kept giving me run arounds “ waiting on my finance manager” More

by laylah850
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelvin Dyson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Koons White Marsh Chevrolet responded

I'm sorry to hear about your experience with the vehicle inquiry. It sounds like there was a breakdown in communication, and I apologize for any inconvenience this caused. We strive for transparency and professionalism, so it's concerning to hear this feedback. If you're open to discussing this further or have any other questions, please feel free to reach out directly so we can assist you as best we can. Thank you, Christian Stark - Customer Relations Manager - christian.stark@koons.com

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