Koons Woodbridge Hyundai

Communication is lacking. Seems like they don't look for multiple problems. I had 2 separate appointments for a oil change and inspection sticker when they could have done a Seems like they don't look for multiple problems. I had 2 separate appointments for a oil change and inspection sticker when they could have done at one time. Also went in for a warning light, but they didn't have the part to fix it. No communication when the part would come in More

Fast and good service, that's Koons Hyundai at Woodbridge. I have purchased a number over vehicles at this location over the past 15 years and he quality of the service was one factor in my decis Woodbridge. I have purchased a number over vehicles at this location over the past 15 years and he quality of the service was one factor in my decision. More

Daniel Whyte was absolutely fantastic! He made the car buying experience an absolute breeze. I would definitely recommend buying a car from him! He made the car buying experience an absolute breeze. I would definitely recommend buying a car from him! More

Robert was very cooperative with the whole process. He helped me through out the whole servicing, and advised on stuffs i need to make sure to keep my car running good He helped me through out the whole servicing, and advised on stuffs i need to make sure to keep my car running good More

Dealer staff is knowledgeable and helpful. Salesman Reggie Burris is very pleasant. Overall it was a positive experience…. and we love the Santa Fe! Salesman Reggie Burris is very pleasant. Overall it was a positive experience…. and we love the Santa Fe! More

We had an appointment for routine service. Our service representative Robert met us at our car and we discussed our needs and then proceeded to the waiting area. We were kept informed of our ve Our service representative Robert met us at our car and we discussed our needs and then proceeded to the waiting area. We were kept informed of our vehicles progress and waited patiently for it to be finished. Upon completion Robert provided us with the requested paperwork and we were on our way. More

I love how nice & polite the staff is when I visit. My techs are always very professional My techs are always very professional More

Good reasonable people, Mike my sales person, service advisor Robert and manager Jae Yang did an excellent job on my new 2023 car they worked their butts off to make things happen! advisor Robert and manager Jae Yang did an excellent job on my new 2023 car they worked their butts off to make things happen! More

my last two visits for my oil change was excellent! My representative was friendly and recently oil changes have been completed faster then usual. I wanted to give him 10/10. Just him though, and who My representative was friendly and recently oil changes have been completed faster then usual. I wanted to give him 10/10. Just him though, and whoever worked on my car last two times I brought it for an oil change. More

Poor customer service, unprofessional staff to include the manager, misdiagnosed my vehicle twice, recommended repairs that were not needed. the manager, misdiagnosed my vehicle twice, recommended repairs that were not needed. More