Kundert Volvo of Hasbrouck Heights

Incredible Customer Service from Top down! In addition to providing great service on my 2017 XC90, Service Manager Mike Mazzaro Sr. (as well as his son, Mike Jr. Service tech) is an experience In addition to providing great service on my 2017 XC90, Service Manager Mike Mazzaro Sr. (as well as his son, Mike Jr. Service tech) is an experienced, responsible and incredibly helpful Manager. I recently had an accident with my Volvo C70 convertible and brought it to Kundert Volvo in Hasbrouck Heights. Mike Sr. guided me through the process in a seamless, stress free manor. He gave me proper advisement and made sure he was in contact with me on a regular basis. We have had nothing but good experiences since going to Kundert. Loyalty and concern for the customer are always what you will experience here. In fact, when one of the owners, Erin Kundert heard about my accident, she came over to the service department to check on things and personally assured me that my car would be returned looking like new. It was a promise kept! Thank you Erin, Mike Sr., Mike Jr. and the entire Kundert Volvo team! More

I can’t believe I’m about to say this...it was a pleasure dealing with Bernie. Visiting a salesperson at a car dealership is not something I look forward to. Sure, I could have visit an online car dealership dealing with Bernie. Visiting a salesperson at a car dealership is not something I look forward to. Sure, I could have visit an online car dealership to avoid the sales room of a brick and mortar dealership but Bernie did the research for us and was able to provide us with a good deal and a nicely equipped brand new car. More

Bernie is a knowledgeable and accommodating salesperson. He worked hard to find the right car for us at the right price. He met our needs on our schedule and was at all times friendly and service-oriented. He worked hard to find the right car for us at the right price. He met our needs on our schedule and was at all times friendly and service-oriented. I cannot say enough food things about our experience with this wonderful professional. More

Bernie is fantastic. So helpful and knowledgeable and he was great with my kids during the buying process as well! I would highly recommend Bernie to anyone! was great with my kids during the buying process as well! I would highly recommend Bernie to anyone! More

Bernie is very friendly and has a good understanding, knowledge about Volvo. He is very professional and make sure the customers are satisfied. He is very patient and tries to answer all your questions. knowledge about Volvo. He is very professional and make sure the customers are satisfied. He is very patient and tries to answer all your questions. More

Bernie is so personable and most importantly knowledgeable about Volvo. He’s personal touch of walking me through the process reduced my stress. He sat with me in my new truck and reviewed all o knowledgeable about Volvo. He’s personal touch of walking me through the process reduced my stress. He sat with me in my new truck and reviewed all of the bells and whistles this vehicle comes with. He even put his number in my phone and told me to call him if I needed any assistance! I highly recommend Bernie and the Hasbrouck Heights dealership! More

Very pleased with the exceptional service I received at Kundert Volvo of Hasbrouck Heights. Staff were pleasant and professional and kept me apprised during my waiting time on the progress of my service. I Kundert Volvo of Hasbrouck Heights. Staff were pleasant and professional and kept me apprised during my waiting time on the progress of my service. I always feel comfortable that I will be treated well and fairly when visiting Kundert for service. More

NOT RELIABLE!!! THEY DO NOT HONOR THEIR DEALS!!!! NOT RELIABLE!!! THEY DO NOT HONOR THEIR PREVIOUS AGREED ON NUMBERS!!! I have an 2017 Audi Q5 and I was ready to switch to Volvo. My husband exchanged NOT RELIABLE!!! THEY DO NOT HONOR THEIR PREVIOUS AGREED ON NUMBERS!!! I have an 2017 Audi Q5 and I was ready to switch to Volvo. My husband exchanged a handful of emails with this dealership and they agreed on a final number. On 11/09/19 we gave our credit card number to put a deposit to secure a XC90. Then, we drove from Westchester County, NY to their location, because everything was agreed on and registered on e-mail. Once we got there, they ran my husband's credit, asked him for a copy of this paycheck, gave him a bunch of papers to sign, we added the vehicle to our insurance, configures the Volvo On Call, etc... we did everything we were supposed to do on our end, when they gave the contract to sign and the numbers in there were not what we had agreed on. Of course my husband did not sign it. Then, they read all the e-mail chain and she could not find an reasonable explanation for the amount she was charging us. The only thing they could say was that it had been a "miscommunication" and that they couldn't lease the car for that price. Three ours after our arrival at the dealership, they did not give us any plausible solution for the case other than talk to Bill Kundert, the Dealership President, the following Monday (11/11/19) first thing in the morning and get back to us. Well, they did not! I'm very disappointed and upset with the treatment my family and I received and the lack of feedback from Kundert Volvo! Honestly, we were ready to change from an Audi to a Volvo, but the experience was so unpleasant that I can not say we'll still do it. More

George is the BEST sales man I wish I could 6 stars or more! I'am very thankful to George. My experience was great throughout the whole process. George was amazing & professional I wish I could 6 stars or more! I'am very thankful to George. My experience was great throughout the whole process. George was amazing & professional and explained to me all the details about the process. He answered all my questions with knowledge and professionalism. Thank you George! More