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Kunes Buick GMC of Greenfield

Greenfield, WI

4.4
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

October 16, 2020

They let my car sit with the flashers on and drained the battery. I was intending to replace it this fall even though I had never had a problem in 38,000 miles. So I had to buy another battery then. Today w More

by Pat414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Buczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Kunes Buick GMC of Greenfield responded

Pat, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Mike Evans - Service Director

October 16, 2020

We just completed our third new vehicle purchase from John Paul's. I cannot begin to say how wonderful the experience was. Everyone we dealt with was very professional and courteous. Highly recommend thi More

by BUCKETHD65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis J Roso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Kennedy, Randy Zimmerman
Oct 20, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

October 15, 2020

Always a good experienced going to John Paul Buick GMC. I trust the service on my Buick's I wouldn't go any place else. Thank you More

by DEANMDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate your kind words about our service team. Thank you for choosing John Paul's Buick GMC for your vehicle needs. Best, Mike Evans - Service Director

October 15, 2020

These guys are really great at Jon Paul’s helpful knowledgeable and very accommodating. Thankss guys will continue to buy our vehicles here for great service. Jane Schwager More

by JFSHONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Zimmerman
Oct 16, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

October 15, 2020

Wonderful folks willing to listen and help. They resolved my issue. Used Car Dept. gave me an idea of my trade in value and showed me what is available on the lot. More

by SBARTOL02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe , Randy Zimmerman
Oct 16, 2020 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Mike Evans - Service Director

October 14, 2020

Very honest , and good service department.I recently Very honest , and good service department. I recently had thought my brakes needing replacement, but found John Paul's service dept. to be very hon More

by MarilynSSwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Kunes Buick GMC of Greenfield responded

Marilyn, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Mike Evans - Service Director

October 14, 2020

Went in for an airbag recall, and when we got our car back the radio display was broken. Their attitude was basically things break, too bad. So not very happy with the outcome. More

by mcnallyetc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Solomon Bunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Oct 20, 2020 -

Kunes Buick GMC of Greenfield responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Mike Evans - Service Director

October 13, 2020

I took my 2017 Acadia in for the seat belt recall. The recommended work was done in good time while I waited. I was surprised at the lack of new vehicles on the lot, I am not sure that a good sign or a ba More

by ksmiller80
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Evans
Oct 13, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. With our exclusive offers and quality sales team, we have trouble keeping new vehicles on our lot! But rest assured, if you are ever in the market, we are here with the same great service to help you find exactly what you need. Take care! Sincerely, Mike Evans - Service Director

October 12, 2020

Enjoyed our experience with this dealership. They were very helpful in explaining our new car's features and we felt very comfortable with the staff in all phases of our purchase process. More

by Jane P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis J Roso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Drinkwine
Oct 13, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for writing this fantastic review and for giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

October 10, 2020

I was very satisfied with the service I received. The staff was polite and respectful and patient. I look forward to my next service maintenance. More

by M_LO_21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carini , Mike Evans
Oct 13, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Mike Evans - Service Director

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