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Kunes Buick GMC of Greenfield

Greenfield, WI

4.4
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

July 14, 2020

The installation of my tonneau cover was good. I will come back to John Paul's for service again. The experience was good. Thank you More

by SLEMBKE
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Mike Evans - Service Director

July 12, 2020

Thanks We have dealt with John Paul for a number of years. We are very satisfied with the service we receive and with our dealings with the service advisers More

by dmiller242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carini
Jul 17, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your review! Happy customers are our goal and our mission at John Paul's Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Mike Evans - Service Director

July 12, 2020

Very poor experience. Had first appointment for the day, hour plus before car dealership and took a chair to sit outside. Told no and put back chair, and had to stand outside to avoid others More

by philnsadie
Recommend Dealer
No
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. John Dinatale, johnd@andersonautomotive.com, 410-403-1319

July 11, 2020

Appointments don’t have any value. 5 hours for tires is outrageous. Without an appointment, F&F had tires and alignment completed in less than 2 hours. More

by BOBGALA15
Recommend Dealer
No
Employees Worked With
Does employees not listed mean they are not on the payroll?
July 11, 2020

Dealer service department made their best effort to diagnose the issue experienced on my 2006 GMC Envoy. Issue still occurring and not fixed at this time. More

by kjjankowski
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Kunes Buick GMC of Greenfield responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Mike Evans - Service Director

July 11, 2020

I have a gmc hybrid Yukon, not many people have the knowledge or the ability to repair a hybrid vehicle, I took my vehicle to another shop for a estimate, They wanted twice as much money as John Paul B More

by Dudesdad
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you so much for the wonderful review of your experience at John Paul's Buick GMC. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Mike Evans - Service Director

July 10, 2020

It took 3 times to correct the problem.They told us it It took 3 times to correct the problem. They told us it would take 1 hour....it took 6. After 4 hours they started the repair. I even had an appoi More

by SQUENTIN
Recommend Dealer
No
Employees Worked With
Steven Buczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2020

The Envision we bought was equipped exactly the way we wanted. We were well pleased with the choices we had. The transaction was no nonsense from pricing through delivery. More

by Mike and Sue
Recommend Dealer
Yes
Employees Worked With
Lisa Kaluzny
Jul 16, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

July 09, 2020

I’m very particular/detailed when getting my vehicles serviced. Joe went above and beyond to make me feel comfortable going through the pricing clearly over the phone and in person. He was responsive and More

by Steve
Recommend Dealer
Yes
Employees Worked With
Joseph Carini
Jul 09, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Mike Evans - Service Director

July 09, 2020

Andre was very knowledgeable and easy to work with. The truck was ready and waiting for us to inspect and test drive when we arrived. Would recommend to friends and family. More

by SLEMBKE
Recommend Dealer
Yes
Employees Worked With
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis J Roso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Kunes Buick GMC of Greenfield responded

We cannot thank you enough for your wonderful review of John Paul's Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

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