Kunes Buick GMC of Greenfield

very easy to get along with everything I needed to know was explained to me. everyone I dealt with was very informative. It was a good car buying experience. thank you everything I needed to know was explained to me. everyone I dealt with was very informative. It was a good car buying experience. thank you More

Knowledge Advised me of maintenance required. He gave me options for the parts I will be needing, gave me prices. Thank you for the shuttle, as well. Advised me of maintenance required. He gave me options for the parts I will be needing, gave me prices. Thank you for the shuttle, as well. More

Nice dealership with good employees I have been car shopping for more than a month, and finally got a car at this dealership. It was a good experience. The sales was nice and not as push I have been car shopping for more than a month, and finally got a car at this dealership. It was a good experience. The sales was nice and not as pushy as other sales I met at other dealerships. They are fast and professional. I drove the car home the same day I went there. I am satisfied with the purchase so far! More

Used vehicle purchase Dick Kaul is the best! He is always in a great mood and makes buying a car so easy! Randy and Lou were wonderful as well. Your sales staff are really Dick Kaul is the best! He is always in a great mood and makes buying a car so easy! Randy and Lou were wonderful as well. Your sales staff are really top notch! More

Service Center-Routine maintenance Service center representative - JOE - was extremely helpful, met my needs relative to current health issue & request. Service was efficient, timely ( Service center representative - JOE - was extremely helpful, met my needs relative to current health issue & request. Service was efficient, timely (r/t appointment). and courteous. Joe extremely helpful, arranged for care delivery and return with minimal walking distance. Joe = "employee of day and month"! More

Encore purchase Had a great experience purchasing a Encore from John Paul GMC/Buick & working with Luis. He showed us some options & helped us find exactly what we Had a great experience purchasing a Encore from John Paul GMC/Buick & working with Luis. He showed us some options & helped us find exactly what we were looking for. More

My experience with the salesman Luis Herrera was seamless. He was very thorough and very personable. He definitely made it very easy to work with. seamless. He was very thorough and very personable. He definitely made it very easy to work with. More

Great service! I had a problem with my vehicle and the service manager, Mike Evans,was extremely helpful in getting the problem fixed. He went out of his way to get I had a problem with my vehicle and the service manager, Mike Evans,was extremely helpful in getting the problem fixed. He went out of his way to get it taken care of in a timely manner More

Horrible experience I purchased a new car and then purchased the Zurich shield for it. After being delayed once I took my car in to have it applied to the exterior and in I purchased a new car and then purchased the Zurich shield for it. After being delayed once I took my car in to have it applied to the exterior and interior. When I picked up my car the inside was not done. It was still dirty and the out side was greasy and streaky. Also I’m not sure how they did it but there was a huge scratch or scuff on the top of my driver side mirror. I talked to my service rep Sol who was extremely rude and told me that it’s not their department or issue even though the service department is where I delivered the car and got the rental. They redid the Zurich shield 2 days later and buffed the scratch out. In all I had to miss about 7 hours of work dealing with issues or dropping cars off. If you do use them make sure you inspect everything they do. I also called their new car manager back after he left me a voicemail and I have yet to hear back days later. More

Finally an answer After visiting another dealership 3 times, my engine light is finally off. The service person took the time to listen to me and not make me feel stup After visiting another dealership 3 times, my engine light is finally off. The service person took the time to listen to me and not make me feel stupid. More