Kunes Buick GMC of Greenfield

Oil change An oil change should not take an hour and a half. I hate having to come and get my oil change here but feel obligated because I leased my car from her An oil change should not take an hour and a half. I hate having to come and get my oil change here but feel obligated because I leased my car from here. When I had my car that I leased from sommers, 40 minutes in and out . More

Good Value All of the people I dealt with were exceptional. Dave was very knowledgeable and got the paperwork done very efficiently. I was particularly impress All of the people I dealt with were exceptional. Dave was very knowledgeable and got the paperwork done very efficiently. I was particularly impressed with the "Team Attitude" of your staff. When something was needed, other Team members pitched in to resolve the issue. As an example, my key FOB had a broken case, and Robert, along with another Sales Associate, worked to resolve the issue. After the sale, I was advised to not become a stranger, and was asked to stop in with any questions, or for a car wash. My experience so far, indicates that John Paul's has put together a winning team ! More

Great sales experience. I was looking for a SUV that would fit my family's needs. I contacted John Paul's Buick GMC and they were great to work with. The sales team was very I was looking for a SUV that would fit my family's needs. I contacted John Paul's Buick GMC and they were great to work with. The sales team was very customer service focused and really helped me find the deal I was looking for. Highly recommend them. More

AwesomeAndre Andre made the entire transaction Awesome. He would continuously intruduse more and more features of my vehicle making it a done deal over and over. Andre made the entire transaction Awesome. He would continuously intruduse more and more features of my vehicle making it a done deal over and over. Andre even gave me a choice to come back another day after the sale so he could go over everything on my dash....at which time he down loaded the Buick apt for me and set me up with on star...he found a manual for me! The man was phenomenal! He made my car purchase personal and now may I take a moment to say thank you Andre Thank you! More

Unresolved issue We took the Terrain in to have a sensor replaced (under warranty) and within driving 100 miles the sensor it failing again-I will need to bring it bac We took the Terrain in to have a sensor replaced (under warranty) and within driving 100 miles the sensor it failing again-I will need to bring it back in for resolution. More

What can I say? From the moment I saw the vehicle on line and watched and followed all the sales and mark downs I knew I had to go take a look for myself, in person. From the moment I saw the vehicle on line and watched and followed all the sales and mark downs I knew I had to go take a look for myself, in person. Not to disappoint to my surprise, frombthe moment we walked into the dealership we felt comfortable. First person we met was Luis, he introduced us to the rest of the team it was an introduction into the JohnPaul family. We ABSOLUTELY LOVE (MY) our new Equinox. Thank all of you for making purchasing a vehicle not a frightening experience. More

Great Dealership Will always recommend Dick Kaul for a great experience. He is very professional, honest and easy to deal with. All the people at John Paul's seem li Will always recommend Dick Kaul for a great experience. He is very professional, honest and easy to deal with. All the people at John Paul's seem like family. More

They found an issue I didn't know about Your service department found an issue I didn't know I had, that would have cost me thousands down the road. The issue was covered by the warranty, s Your service department found an issue I didn't know I had, that would have cost me thousands down the road. The issue was covered by the warranty, so it cost me nothing. More

Great service and price on tires. Also great service advisor Your tire price was as good as you stated, also Solomon Bunn my service advisor does a wonderful job for me and seems very honest and knows his job we Your tire price was as good as you stated, also Solomon Bunn my service advisor does a wonderful job for me and seems very honest and knows his job well. More

Friendly, convenient Friendly, convenient. They took me home because it was going to be several hours before my car was done. They had my car done by the time they told Friendly, convenient. They took me home because it was going to be several hours before my car was done. They had my car done by the time they told me it would. More