Kunes Toyota of Galesburg

Very Satisfied Matt was great! Answered questions and helped us out but wasn’t pushy. Good experience overall. Nick was great when I returned with questions. Very sa Matt was great! Answered questions and helped us out but wasn’t pushy. Good experience overall. Nick was great when I returned with questions. Very satisfied. More

An experiance to remember This dealership is run by real people and not just "sales men". They provide top of the line service and quality you dont find everyday. From the sale This dealership is run by real people and not just "sales men". They provide top of the line service and quality you dont find everyday. From the sales floor, to the managment team and everyone in between you will not be disapointed by who you are paired with and assited by. For me, I was given probly the best sales man in the lot. Tim Ellison gave me the best service a guest could ask for. He took his time and did not rush. He dident sell me a car he provided me with the information I needed to make a decision that was the right one for me. The test drive was a perfect amount of time to really enjoy and feel the car of my choice. When it came to the monthly payment thats when I was introduced to Melissa Spence and Tyrell Bell. Two people that dont judge, dont asume, they are truely there to only give the guest the best deal around. THE BEST deal around! Again no one there ever pushed, only offered. Mush respect was given and a 5 star rating is an understatement. Galesburg Toyota is the best place to find your next vehicle to call yours. They put the DEAL in dealership. Special thanks to Jamie, (manager) and Devin the detail guy... I left with a 2013 vehicle that was polished to look like a 2018 vehicle! Well done devin! Thank you agaim Tim. Everyone there I will always remeber the great experiance and will spread the word as much as I can. More

First Time Purchase of Toyota Very pleased with our first time experience. Tim was very thorough in the explanation of the features of the car and offered good follow-through wi Very pleased with our first time experience. Tim was very thorough in the explanation of the features of the car and offered good follow-through with several telephone calls.. More

Patient & not pushy Tim provided great customer service, answering our questions and explaining the process without being pushy at all. We felt we had the space and infor Tim provided great customer service, answering our questions and explaining the process without being pushy at all. We felt we had the space and information to make our own decision. He also took the time to track down the second key to the vehicle and send it to us. Melissa was also helpful in getting the paperwork in order. More

We bought a used SUV. Great Sales Employee. Thomas Carder was Friendly & helpful, but not pushy! Melissa Spence, financing, did a great job and knew the answers to our ques Great Sales Employee. Thomas Carder was Friendly & helpful, but not pushy! Melissa Spence, financing, did a great job and knew the answers to our questions. More

A bit of confusion The work, as usual, was done well and in a timely fashion. However, the payment desk for SERVICE was relocated without signage or someone telling me. The work, as usual, was done well and in a timely fashion. However, the payment desk for SERVICE was relocated without signage or someone telling me. This caused confusion on my part to the extent the when I was notified the everything was "all set" and I went to the usual place to pay, there was no one present. Thinking the this maintenance visit was prepaid when I purchased the car, I simply went to my vehicle and drove away. A minute later Toyota called me about this and I circked back and paid the bill at a different location as advised. I should have been informed of this change upon arrival. More

Thomas Carder made this purchase so easy Thomas made this purchase easy , he spent a lot of time answering our questions , if he did not have answer he looked it up for us . Would recommend h Thomas made this purchase easy , he spent a lot of time answering our questions , if he did not have answer he looked it up for us . Would recommend him to our friends . Melissa was great also , she was friendly and financing was fast and hassle free More

Excellent customer service Theresa is the main reason we return. Her customer service is the very best. She listens, explains what the service tech fixed and if maintenance is n Theresa is the main reason we return. Her customer service is the very best. She listens, explains what the service tech fixed and if maintenance is needed recommends service we should be considering. Thank her for doing a great job! More

A good experience Brian and Melissa were excellent to work with. They were very professional and did a great job answering our questions. They made our purchase a ple Brian and Melissa were excellent to work with. They were very professional and did a great job answering our questions. They made our purchase a pleasant experience. More

Fast and efficient Easy to schedule service. Can work my car at my convenience and soon. Nice waiting room. Courteous and respectful employees. Bathroom is clean. Shuttl Easy to schedule service. Can work my car at my convenience and soon. Nice waiting room. Courteous and respectful employees. Bathroom is clean. Shuttle service is very handy. More