Kyner's Auto Sales, Inc.

Simple no pressure and professional We were very pleased with our most recent experience at kyners. Tyler was receptive and understanding of our needs. He did his best to fit what we wan We were very pleased with our most recent experience at kyners. Tyler was receptive and understanding of our needs. He did his best to fit what we wanted with a good knowledge of their inventory at that moment. Process was simple and did not include worthless trips back and forth to managers office. Highly recommend dealer and sales rep More

A pleasure to work with! Kyner's was an excellent dealership to work with! I was in the market for a vehicle and just happened to stop at this dealership to just take a look! Kyner's was an excellent dealership to work with! I was in the market for a vehicle and just happened to stop at this dealership to just take a look! John B, the salesman was very informative and spent a lot of time being very patient while we searched the lot for several hours. John was not overbearing or pushy in any way which made us feel comfortable. He provided adequate information on each vehicle we looked at and was able to also offer lots of suggestions on the vehicles based on our needs. After several hours we decided to purchase a vehicle and John also made the paperwork process seamless! Everyone that I encountered that day was great to deal with and provided a pleasant experience! I would highly recommend this dealership to anyone! John, thanks for making the car finding process enjoyable! More

Easy to associate with They helped you out and made sure to find me the greatest deal. They will do anything help you with a low payment. Staff is friendly and they will ans They helped you out and made sure to find me the greatest deal. They will do anything help you with a low payment. Staff is friendly and they will answer any question you have with the answer your looking for. More

A pleasure purchasing! John B. Was awesome! Very friendly and not invasive at all. No one jumped down my throat and everything was done at my pace, both fast and slow for va John B. Was awesome! Very friendly and not invasive at all. No one jumped down my throat and everything was done at my pace, both fast and slow for various things. Great warranties and the selection can't be beaten! I have already recommended this dealer to several of my friends! Thanks for all your help John you deserve all the credit! More

Amazing Great Shopping experience! Justin helped me find the perfect car. Then they got some of the issues fixed and STILL gave got us an amazing price Great Shopping experience! Justin helped me find the perfect car. Then they got some of the issues fixed and STILL gave got us an amazing price More

Friendly service Brandon was very friendly and helpful, not overbearing lot a lot of salesmen are. Price was reasonable and it was an overall good experience. Thanks Brandon was very friendly and helpful, not overbearing lot a lot of salesmen are. Price was reasonable and it was an overall good experience. Thanks More

good service they where nice to me when I got there and they gave me a good deal I will send my friends there if need a good used car they where nice to me when I got there and they gave me a good deal I will send my friends there if need a good used car More

Strange Car Buying Experience I visited twice to see the same car - a cosmetically clean '99 BMW 740iL. When I met my salesperson, I asked him how business was going and I was told I visited twice to see the same car - a cosmetically clean '99 BMW 740iL. When I met my salesperson, I asked him how business was going and I was told "really bad." This seemed like a prompt that there would be interest in making a sale that day. I've never before examined a car where the salesperson offered absolutely no incentive or "selling points" without constantly being prompted - I felt like I was spoon-feeding the salesperson an opportunity to sell a car, and my efforts were met flatly. I think maybe he didn't consider my interest as being serious, or that I might not have the cash, in spite of the new Fiat 500L I arrived in, and my very open explanation that I was looking for a cash deal and not a trade. Their car was priced a little high which I know from spending weeks researching the model - of course this is standard operating policy and a used car dealership allows some wiggle-room to make a deal. Never once did the salesperson offer an encouraging "make an offer and I'll take it to management and see what we can do" - nothing positive or pleasant. I've purchased about 20 cars in my life for both business and personal, mostly new but used as well, and I've never encountered a less motivated salesperson. I found it stunning also that not a single manager said hello, and no one in the dealership spoke unless spoken to. It seemed like a cold place where they just didn't "get it." On my first visit, I asked many questions to invoke a deal-making process, explaining that even they didn't feel like they could reduce the price, that I was open to other incentives and I even said "I'm trying to figure out how to buy this car at a I price I feel good about, without hurting your bottom line" - buy/sale talk to let the other side of the table know I was ready to move. I got nothin'. I left the dealership, letting the salesman know I remained very interested and had other cars to see. I left him my business car. No follow up call so I knew there was no motivation on their end. After a week my father was with me looking at cars within a 50 mile radius and I showed him the car Kyner had that interested me. A different salesman approached and I told him I was very glad to see him and that I'd not had a pleasant experience with my first salesman. That didn't matter and I ended up with my first salesman again. I figured, oh well, I know what to expect from this guy and I'll just cope with it. After driving the car and looking it over, there were some obvious problems, particularly fluid dripping from the engine. I asked if the car could be raised to have a look - bear in mind I'm evaluating a BMW 740iL - a car notorious for expensive repairs but otherwise a dream to drive - leaks are a major concern. At first my salesman agreed to jack the car up and let us look. After slowly seeking a floor jack (it really seemed like he just wanted me to go away with my cash), he dragged the jack over, somehow became confused and sounded very irritated when he said "Do you guys want to just come back Monday?" What kind of salesman sends a buyer home on a Friday when the car is sitting right there, and you know that there must be 10,000 used cars to purchase within an hour radius?!? In a rare moment of thinking outside the box, the salesman parked the car on an incline to allow us a better view of the dripping engine. Of course we expressed concern, always sending signals that we remained interested in the car but it had mechanical issues. He said he could get the "Repair Order" to tell us what was leaking. We eagerly said "that would be great!" Nothing happened and I had to again prompt the guy - "yep, I guess we're at a point where we need that Repair Order." Finally he went and looked at it, came back, and said "engine leak." I said "leaking from where," and he said "the engine." Wow. Of course multiple times my father and I stepped aside marveling at the experience we were having, but thinking "let's see this through since it's the absolute last time we'll ever give these guys a chance to earn our business." We finally had a really silly show-down at the salesperson's desk and we reached an agreement but - now get this - we had to SHOW them the cash - an unwieldy stack of $100 bills. So silly and yes, they didn't deserve my business. But with the sale made, THEN my salesman became my new best friend, apologized for being rude previously and explained how he wanted to go to dinner earlier, etc. Keep in mind that when I arrived, I expressed that I'd rather not work with the guy anyway and was happy to work with a second salesman, so Kyner's own sales policy kept my salesman on the clock, yet he was rude to his customer and it was so clear that he apologized for it. He even told us after the sale how he had owned a BMW and it was a great car - what?!? No mention of that during the sales process? This is a ten+ year sales veteran? Of course he emphasized this review, told me that a five star would be helpful to him, and I'm now allowing the review to include my photo so that you can see how pleased I am with my work buying this car at an appropriate price in spite of every obstacle with an unenthused, unmotivated, non-communicative "salesman." Had I offered them $1,200 less than their price out of the gate before identifying issues with the car and taking our rightful time making the purchase, (bought it at an acceptable $1,000 discount), the deal would have been dead, I'm sure. So if you buy at Kyner and know what you are doing, expect a 1985 used car buying experience. More

good experience! I couldn't be more satisfied! All in one day, exactly what I was wanting to do. A new experience as well! awsome really I couldn't be more satisfied! All in one day, exactly what I was wanting to do. A new experience as well! awsome really More

thumbs up! Tyler did an awesome job at helping me get into my new car! I'd recommend kyners to anyone that is in the market for a good used car. Tyler did an awesome job at helping me get into my new car! I'd recommend kyners to anyone that is in the market for a good used car. More