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LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing

Lansing, MI

4.4
722 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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6131 S Pennsylvania Ave

Lansing, MI

48911

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Showing 722 reviews

August 20, 2026

Excellent staff with great customer service. Dakota Jones did a great job getting the right truck for me. More

by e7jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zaborski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Jones
Aug 21, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Our team enjoyed helping you find the perfect Ram 2500. Hearing that our staff delivered great service and that our sales associate’s assistance helped you get the right truck means a lot to us.

August 20, 2026

Service was handled well and got the car back in a decent turnaround. so far things are great More

by mrcook95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Bonwell
Aug 20, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Your Jeep Compass is in good hands. Knowing that it was returned in a timely manner and that everything is running smoothly means a lot to our service team.

August 20, 2026

I'm extremely happy with the car I bought but was very disappointed with ceramic coating package that I purchased. I was informed that the dealership only does a partial ceramic coating, and I could total More

by KT Bug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker, James Marcheselli
Aug 20, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Providing a 5-star experience is our top priority, so we're disappointed to hear that we fell short here. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please reach out to us directly. We would love the opportunity to touch base with you and address your concerns in more detail.

August 18, 2026

Thanks Excellent Service Dakota was AWESOME GIVE HIM A BONUS Doug & Shirley Wank Battle Creek Michigan More

by eaglemktmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Jones
Aug 18, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Knowing you found our service exceptional means a lot to our team. Congratulations on your new Jeep Grand Cherokee, and enjoy every mile.

August 17, 2026

Service tech handled warranty issues quickly and offered courtesy ride to my home. Good job! More

by rccook16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xaivier
Aug 17, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Knowing that our quick handling of your warranty concerns met your expectations is rewarding. We’re glad we could arrange the courtesy ride home and make service on your Ram 1500 more convenient.

August 14, 2026

I received excellent customer service. The floor manager saved the day witch resulted in a sale later in the day. More

by carriebaer59
Recommend Dealer
Yes
Employees Worked With
Willie Britten JR and Dultin Davies, Joseph Claudio
Aug 14, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Your mention of our floor manager saving the day really highlights how our team works to support you. Knowing you felt your Ram service was handled with excellent care means a lot to our department.

August 14, 2026

Liam and Dalton were patient listening to our needs and wants and able to deliver a great vehicle with great service and price. We appreciate and recommend them! More

by DANAPEDSPT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton
Aug 14, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Knowing that Liam and our team could patiently address your needs and deliver both a satisfying purchase experience for your Jeep Grand Cherokee and great value is rewarding. Your recommendation means a great deal to us.

August 14, 2026

Cassie was very helpful and accommodating. The vehicle we wanted was at an affiliated location, instead of sending us there, she retrieved the truck. She made sure the vehicle was detailed, More

by TREZISEB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fachting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie
Aug 14, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Our team enjoyed arranging the retrieval of your Ford F-150 from our affiliate location and ensuring it was detailed, the windshield chip repaired, and the interior refreshed. Knowing you love your truck and appreciate those extra steps means a lot to our team.

August 13, 2026

Staff is always customer-focused. Zane in the Service Department.is exceptionally professional and courteous. More

by Quasarano3909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew and Zane
Aug 17, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Zane and our team, and we look forward to working with you again.

August 13, 2026

frustrating. Three new tires requested, then 4 put on. Delayed at pick up to do alignment, but really to put the other tire back on (which was new and removed). X More

by MWRIGGELSWORTH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Fachting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

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