LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing

The repair shop is slow and incompetent they take forever to get your car fixed and then they give it back to you and it's not fixed to get your car fixed and then they give it back to you and it's not fixed More

Appointment was easy to schedule. Work was done efficiently. No problems were encountered. Will return. Work was done efficiently. No problems were encountered. Will return. More

Great experience, meet all our needs and trustworthy people working with us to make it easy people working with us to make it easy More

Everything went smoothly and respectful, very helpful and considerate of my time and the waiting was nice and comfortable. considerate of my time and the waiting was nice and comfortable. More

Grant was great to work with, he was always available and easy to get in touch with throughout the buying process.. I am going to recommend Grant to our company fleet contact so future purchases go through h easy to get in touch with throughout the buying process.. I am going to recommend Grant to our company fleet contact so future purchases go through him. Grant has a great personality and demeanor and it is evident with my interactions with him. Thank you Grant for all your help. Working with Andrew on the financial end was a pleasure and I would recommend both to anyone who is interested in a new vehicle. More

Liam Donahue and Dalton Davies were the best guys we have ever worked with at any car dealership ever. Finance Manager James Marcheselli was outstanding as well. We will be back to buy another car at Lafonta ever worked with at any car dealership ever. Finance Manager James Marcheselli was outstanding as well. We will be back to buy another car at Lafontaine in Lansing! Thank you More

Liam was great, got the vehicle and deal we wanted. Thanks again Liam and Drew. Thanks again Liam and Drew. More

Excellent service! Zaddy Zane and the service team always treat me like a princess when I arrive. My service needs are handled in a timely fashion and if I ever have a Zaddy Zane and the service team always treat me like a princess when I arrive. My service needs are handled in a timely fashion and if I ever have a question or concern my calls are answered within the second ring. I have set up appointments and just walked in for service work, my car was always ready before the promised time. My only complaint would be the fact this location is the only Lafontaine service center I have visited that is not air conditioned. It not only would be nice as a customer to not have to stand in a hot garage while being helped but why is Lafontaine making their service advisors work in heat like that? During my visit was a heat wave and I cannot imagine how difficult it must have been for employees to assist customers properly in those conditions. Why does Ford, GMC and the new Chrysler Okemos location have AC and this one does not????? Besides that 5 stars to Zaddy Zane, the entire service department, the lot attendants, the technicians and of course the guys in parts doing their big ones! I love and appreciate everyone at this location and will continue to bring my vehicles here for service. More

My salesman listened to what I needed versus what I wanted. He was able to get me both. It was a great experience. wanted. He was able to get me both. It was a great experience. More

This was a dream experience buying a truck! I was able to find a truck at this dealership and my salesperson Tajah was super helpful in every way. But the real surprise came when they told me I was able to find a truck at this dealership and my salesperson Tajah was super helpful in every way. But the real surprise came when they told me they would deliver the truck to my residence! What a Deal!!! More