LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

excellent, fast, efficient I am so happy that I happened upon John Xia at Shuman, I called him on Monday evening, told him what I wanted and how much I had to spend and needed t I am so happy that I happened upon John Xia at Shuman, I called him on Monday evening, told him what I wanted and how much I had to spend and needed to make my purchase asap. By Weds. 4:30pm I was driving home w/ my new vehicle. The finance mgt was fast and efficient as well. I am so impressed w/ John's professional service, that my husband is buying a vehicle w/ john's assistance this week as well. Thanks so much. Tia More

Very easy, no pressure and FRIENDLY I walked into Shuman looking at Pacificas. Some dealerships see me without my husband and barely say hello. John at Shuman greeted me right away and I walked into Shuman looking at Pacificas. Some dealerships see me without my husband and barely say hello. John at Shuman greeted me right away and went above and beyond showing me features, differences in models etc. Could not have been nicer. Everyone at the dealership was helpful and kind as well. We bought our Pacifica a couple of weeks ago and it's great. We will be repeat customers of Shuman! Tammy and Eric Inch More

went in for an oil change. . the oil change went well .got done in good time. dean decker was great as usual . gave me good advice on future mainteance and timing of it. the oil change went well .got done in good time. dean decker was great as usual . gave me good advice on future mainteance and timing of it. More

Excellent experience! I have a wonderful experience with this Dealer, especially because this is my first time to lease a car. Thanks to Mr. Jeremiah McKeever. to make this I have a wonderful experience with this Dealer, especially because this is my first time to lease a car. Thanks to Mr. Jeremiah McKeever. to make this possible for me. He was very patient, answered all of my questions, and showed me how to operate the many features of my new Compass. Mr. Davis was also very helpful, and both men didn't put any pressure on me. More

Super easy / very nice This is my second Jeep from Shuman and Mike Y. took care of me both times. Everyone there is super nice and they make it very easy to do business wit This is my second Jeep from Shuman and Mike Y. took care of me both times. Everyone there is super nice and they make it very easy to do business with them. Highly recommend. More

Outstanding Experience Sales Person Mike Yezak,New car sales manager Chuck Dufort, General Manager Chris Brough, and Finance Manager Justin Davis friendly, knowledgeable and Sales Person Mike Yezak,New car sales manager Chuck Dufort, General Manager Chris Brough, and Finance Manager Justin Davis friendly, knowledgeable and helpful. All worked diligently to get me the car I wanted at a more than fair price. I appreciated their professionalism and expertise in making my new car lease affordable and timely. More

Fast, Friendly, and professional This is my second lease through Shuman. Walked in knowing I wanted to lease a Compass and 2hrs later drove away with a Compass. Mike Yezak my leasing This is my second lease through Shuman. Walked in knowing I wanted to lease a Compass and 2hrs later drove away with a Compass. Mike Yezak my leasing consultant was fast, professional, and friendly. He was thorough and very knowledgeable. This is the best experience I have had at any dealership would definitely recommend the dealership and Mike to friends and family (I actually have recommended him to a friend). The finance manager Justin Davis was also very thorough and friendly. He made signing easy and comfortable. I would not have had such a good experience without the help of Chris Quackenbush! More

Friendly, professional, listened to our needs I knew I wanted a Pacifica. Jeremiah helped me explore new vs used and lease vs purchase options. We ended up with a certified pre-owned that has ever I knew I wanted a Pacifica. Jeremiah helped me explore new vs used and lease vs purchase options. We ended up with a certified pre-owned that has everything I need (and more!) This is our third time buying/leasing from Shuman. Always a great experience. More

Amazing Service I just bought my first Jeep and could not have had a better experience! Shuman Chrysler Dodge Jeep Ram's Chris Brough and Mike Yezak went above and be I just bought my first Jeep and could not have had a better experience! Shuman Chrysler Dodge Jeep Ram's Chris Brough and Mike Yezak went above and beyond to provide VIP treatment while they were knowledgeable, professional, and friendly. I LOVE THIS PLACE! More