Back

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

Directions

By Type

Showing 5,929 reviews

April 30, 2018

Leased a new Pacifica We leased our fifth van from Shuman last month and had another great experience! Justin Davis helped us initially (as he has in recent past), but sinc More

by kqmp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Davis, Mike Yezak
May 01, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the great review! We're so glad you came back to see us again, it is always our pleasure to make sure you get the best possible van. If you need anything for that Pacifica or any other vehicle, please let us know! We'll see you next time!

April 29, 2018

Highest Recommendation Mike Yezak is commended for his patience, politeness, professionalism, and excellent extra efforts as he met all of our criteria for our new Jeep. He More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Davis; Amy Brown, Mike Yezak
Apr 30, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your kind review, KB! We're looking forward to working with you next time, as well. If there's anything you need in between purchases, don't hesitate to ask us. Have a beautiful day!

April 28, 2018

Great experience We had a great experience at shuman with Amy Luoma. She went out of her way in getting us the perfect vehicle within the right price range while leasi More

by Spencerrj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Apr 30, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for the review, Spencer! We're glad you love your Jeep so far, and we're always here to help if you need us for anything in the future. Until next time, take care!

April 28, 2018

Friendly & Knowledgable! I wouldn't go anywhere else! Allen was amazing, listened to what I was looking for and delivered. He knows his Jeeps and has a passion for them. Jus More

by LBur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Allen Myers
Apr 30, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for the great review, it means the world to us! If you need any help with your Jeep, or with anything else, please let us know!

April 27, 2018

Love the no pressure sale. John greeted us when we arrived and answered all questions about vehicle. He had found the car we wanted eithin a few days, had it delivered and we pi More

by Mile150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zeigler, Mike Yezak, John Xia
Apr 30, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're happy that John and the team were friendly, pressure-free, and able to help you into your new vehicle! Thank you so much for the review, it was a pleasure getting to help you. We would be happy to help you again next time you need anything!

April 27, 2018

Good service Chris Graham in the service department did a fantastic job. My engine light was on. He did a diagnostic test and determined that it wasn’t safe to dr More

by Jodi G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Graham
Apr 30, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for letting us know, Jodi! We're delighted to hear that you were provided with an exceptional experience by Chris on our service team. We unconditionally guarantee our service and strive to exceed your expectations on every visit, and we’re happy to hear that we could provide that for you. Please let us know if there is anything else we can do for you and we look forward to seeing you in the future. Thanks!

April 27, 2018

Very professional, phenomenal service! I was in the market for a new vehicle, and I went to two dealerships. I ended up leasing my new car through Shuman in walled lake because the experien More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Xia
Apr 30, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

This is great to hear, Aaron! We're so delighted to know that you had an excellent experience here at Shuman and that John helped in giving you such a great car buying experience with us. If you need anything else, please come back and see us again. We appreciate your business and hope you come back soon! Enjoy your new car!

April 27, 2018

Good experience working with Tim at Shuman. He worked hard to find the car we wanted with the specs and price that worked for us. I would recommend Shuman, but you More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalsasso
Apr 30, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Bob, we truly appreciate you taking the time to leave us your rating and feedback. Your feedback helps us to better our services. We're happy to hear you were well taken care of by Tim and you found a car that you love at a price you could afford. Next time we do hope to make your experience with us even more enjoyable! As we’re happy to help with any future car or service needs you may have, and we hope for the opportunity to work with you again. Until next time, enjoy your new car!

April 27, 2018

First car Recently just after moving to the US, I bought a new car at Shuman Motors. John Xia went above and beyond to get me the car I wanted. I would certainl More

by PeterW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Xia
Apr 30, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for the review, Peter! We're glad John worked so hard for you, it's important to us to find the best car for our customers. We hope that we left a good enough first impression, and that we'll see you again soon!

April 27, 2018

Great experience Ross was a very nice and patient sales guy who didnt pressure us for the sale and the finance manager was exactly the same, great work! More

by Ivey4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Coppersmith
Apr 30, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for the 5-star review, Ivey! We are pleased to hear about your wonderful experience, and we hope to offer that same level of service the next time you need us. Have a fantastic day!

...
72
...