Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Lahti's Jeep

Leominster, MA

Overview
Employees
Reviews
Vehicles
4.7
484 Reviews
Lahti's Jeep has been serving automotive customers since 1928 and is a true 3rd Generation family business. We can handle all paperwork from financing through registration and inspection. One-stop shop! Once you buy a vehicle from us you will receive many other benefits including: priority service appointments emergency services shuttle rental or loaners when available and Red Carpet Discounts in our service department.
Contact Dealership
View Awards

223 Central St

Leominster, MA

01453

Directions

By Type

Showing 484 reviews

May 04, 2026

They stand by their word, they are easy to deal with and provide great service More

by chriscarroll2016
Recommend Dealer
Yes
Employees Worked With
Princesa Feliciano Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Princesa Feliciano Santiago
Report | Print
May 04, 2026 -

Lahti's Jeep responded

It’s great to know we stood by our word and made the service process straightforward for your Jeep Wrangler. Thank you for sharing this positive experience. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manger mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 04, 2026

Professional, friendly, helpful. However I wasn't given all the diagnostic info and fee information for the day when I asked. Some kind of miscommunication there I think. The price q More

by milliken.alicia77
Recommend Dealer
Yes
Employees Worked With
Princesa Feliciano Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Princesa Feliciano Santiago
Report | Print
May 05, 2026 -

Lahti's Jeep responded

Alicia, We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. Please contact us directly. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

April 29, 2026

My service was done promptly and the waiting room was pleasant. The person at the desk relayed all relevant information to me when it was complete. More

by breeman
Recommend Dealer
Yes
Report | Print
Apr 29, 2026 -

Lahti's Jeep responded

Thank you for choosing us for your Jeep Compass service. We’re glad the work was completed promptly and you found the waiting room welcoming. It’s great to hear the desk team kept you informed throughout the process. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manger mike@lahtisjeep.com 978-537-6466 or 978-273-2580

April 29, 2026

Prompt service Informed customer of diagnosis Performed repair Checked repair with a test drive Satisfied customer More

by elizabeth.m.leahy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princesa Feliciano Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2026 -

Lahti's Jeep responded

Thank you for the five-star review. We are delighted that Princesa and our service team provided prompt updates on the diagnosis, completed the repair and verified it with a test drive. It’s great to know you’re satisfied with the service on your Jeep Grand Cherokee. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manger mike@lahtisjeep.com 978-537-6466 or 978-273-2580

April 25, 2026

Standard oil change and tire rotation, but identified problem with shock. Part was ordered and is ready to install on next visit More

by darrin.dame
Recommend Dealer
Yes
Report | Print
Apr 27, 2026 -

Lahti's Jeep responded

Darrin, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lahti's Jeep. We look forward to having you as a valued customer for many years to come! At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

April 24, 2026

I was disappointed with the recall but after speaking to Lahti's they Answered every question, got us in within days. They also changed the oil and replaced battery in my key fob. Was very pleased with Laht More

by mylly110
Recommend Dealer
Yes
Report | Print
Apr 24, 2026 -

Lahti's Jeep responded

Thank you for the five-star rating and for letting us address your recall concerns promptly. We’re glad our team could get you in quickly and complete the oil change and key fob battery replacement on your Jeep Grand Cherokee 4xe. We appreciate your kind words and look forward to serving you again. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

April 20, 2026

Always professional and pleasant and they have great inventory have used for years and am happy with them More

by Cheryl440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princesa Feliciano Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lahti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Report | Print
Apr 20, 2026 -

Lahti's Jeep responded

Thank you for trusting us with your Jeep Wrangler Unlimited service over the years. We’re glad our team has stayed professional and pleasant and that our selection meets your needs. We appreciate your loyalty and look forward to helping you again soon. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

April 20, 2026

I have no problem with my jeep so far. Great job Driving on the highway is smooth as a sail More

by Barron64
Recommend Dealer
Yes
Employees Worked With
Princea
Report | Print
Apr 20, 2026 -

Lahti's Jeep responded

We appreciate your five-star review! We’re pleased to hear that after service your Jeep glides smoothly down the highway. Please reach out if you need anything else. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

April 20, 2026

Spent the $407 to be told basically has a PCM system reboot by receptionist. Fair enough! Then told to drive on the highway to get excess gas out of cat, by receptionist. Both very professional and plea More

by tobytroest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Princesa Feliciano Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqui Fohy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2026 -

Lahti's Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

April 16, 2026

My front end is still shaking. I asked for my ball joints to be looked at and I can see myself that the left front ball joint is bad More

by rachc1182
Recommend Dealer
No
Report | Print
Apr 20, 2026 -

Lahti's Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

1
2
3
...
49