Laird Noller Ford Topeka

1st Internet Auto Buying Experience I'd have to say my purchase was as good as it gets. This was my first attempt at an internet vehicle sale and it went off without a hitch. I had a v I'd have to say my purchase was as good as it gets. This was my first attempt at an internet vehicle sale and it went off without a hitch. I had a very specific list of requirements of what I wanted in a very limited production truck and I only found one other, in Ft. Dodge, IA that filled the bill. I couldn't get away for 3 days to look at the other one and it sold before I could look at it. I expanded my internet search to a 200 mile radius and your truck was the only one in that area. I really wasn't in a hurry to trade but every day I drove my F350 it came closer to the 100,000 mile mark. I had very good luck with the F350 and it should make someone a nice truck. I know with the 6.0L it's always suspect but if there is ever a problem it won't be because of lack of maintenance. I'm pretty anal about vehicle maintenance and everything on that truck was kept in 100% condition. Most everyone who sees my 2013 F150 thinks it is brand new and that's the way it will be maintained. I ordered mud flaps for it last night and will soon have WeatherTech floor liners in it to protect the carpet. Don't worry Jimmy, I'll give you an excellent review. You, the appraiser, paperwork man, service tech, everyone I had contact with at the dealership was professional and pleasant. I wouldn't hesitate to refer my friends to you guys. You guys understand what it means to provide great service. That's sadly lacking with most businesses these days. Thanks for the follow up. Unless the wheels fall off my 2013 F150 Lariat you won't hear a lot from me. I'm a satisfied customer. The drive from Iowa to Topeka was well worth the trip. The ride home gave me a chance to get acquainted with the Ford Sync system. Chuck Thompson Adel, Iowa More

Not the Truck I Thought I Ordered I ordered a 2015 F-250 extended cab. I did not get the features I thought I ordered. I wanted a power rear sliding window, power rear side windows( I I ordered a 2015 F-250 extended cab. I did not get the features I thought I ordered. I wanted a power rear sliding window, power rear side windows( I thought this came with all XLT's), keyless enty pad, and side steps. It was quickly brought to my attention that I signed the order agreement and I got what I ordered. Then the truck manager, Heath Cheatham, offered to have the power rear sliding window, side steps and keyless entry pad installed at cost. Don Davis called me a week later and and told everything was ready to install. I set up an appointment for the following week to have everything installed. Power Rear Sliding Window - After removing the factory rear window, the glass shop called and said the headliner would not allow the window to fit and the headliner would need to be cut back by an upholstery shop. I went to look at the truck and it was a manual sliding rear window, not power. I told them to put the regular window back in, I was not having my headliner cut. Side Steps - Installed and were very nice. Keyless Entry Pad - I was informed the day of the installations that Laird Noller did not have this part. I would be called when it came in. One day shy of 3 weeks of the other installations, I was called and informed it was in. I made an appointment for the next morning at 8:00am. Don Davis assured me of the time before I committed to the appointment and it would only take 1 to 1-1/2 hours. At 8:30am, I was informed they did not have my truck started yet and it would probably be awhile at this time, I was asked if I brought both keys, which I was never intructed to do and didn't have the second key. At 9:00am, I was informed they were ready to start on my truck. At 10:15am, I was informed they could not get the program to work and would have to call Ford Accessories to be walked through the programming. At 11:45am, I stopped by to drop the second key off and found they had finished the truck. More

2nd vehicle from Ford, best experience! Ron couldn't have been better to work with, excellent experience! Wouldn't buy anywhere else! I would recommend Laird Noller and ask for Ron! Ron couldn't have been better to work with, excellent experience! Wouldn't buy anywhere else! I would recommend Laird Noller and ask for Ron! More

Smooth, easy, fair truck buying experience Jimmy and Heath were very patient with us through our truck purchase. They stayed late and never complained. We wrapped up the deal the next day wit Jimmy and Heath were very patient with us through our truck purchase. They stayed late and never complained. We wrapped up the deal the next day with an amazing trade value on our vehicles. We love our new truck and will not hesitate to refer our friends and family to Laird Noller. Jimmy rocks! More

2014 fusuon I would definitely recommend purchasing a new vehicle here. The sales department were extremely helpful and polite. Thy made a difficult trade in si I would definitely recommend purchasing a new vehicle here. The sales department were extremely helpful and polite. Thy made a difficult trade in situation work. I will deffinately purchase my next vehicle from here. More

New Car purchase My overall experience was great. All of my expectations were met. Dalton did an excellent job. Everyone was friendly and went above and beyond in maki My overall experience was great. All of my expectations were met. Dalton did an excellent job. Everyone was friendly and went above and beyond in making the whole experience smooth. More

Bruce Heptig was an amazing selesperson and did everything in his power to assist me and my mother-in-law in finding the perfect used vehicle for her. He found h was an amazing selesperson and did everything in his power to assist me and my mother-in-law in finding the perfect used vehicle for her. He found her a very good, reliable vehicle and took excellent care of us throughout the entire process. I would recommend Bruce Heptig to any of my friends and family for the the purchase of a new or used vehicle anytime. Please express again to Bruce how much we appreciated his honesty, his caring and the excellent way he took care of us. More

We keep coming back This is our 5th car purchased through Laird Noller Topeka, Jimmy Brough made this one the best experience yet! No hassle experience AGAIN. I'll be This is our 5th car purchased through Laird Noller Topeka, Jimmy Brough made this one the best experience yet! No hassle experience AGAIN. I'll be sending everyone I know to see Jimmy at Laird Noller in Topeka....he's there to help you and not just "sell you something" - how refreshing! More

Great Customer Serive The experts at Laird Noller provided me with the best possible service a customer could ask for when shopping for a new car. They stayed late on a Mon The experts at Laird Noller provided me with the best possible service a customer could ask for when shopping for a new car. They stayed late on a Monday morning to get the deal done and I appreciate that. They made sure ever need I had was met and bent over backwards for there customers. My next purchase will come from Laird Noller of Topeka More