
Laird Noller Ford Topeka
Topeka, KS
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Service center Part took over 3 weeks to come in and I had to call several times to inquire about it. Once part recieved service was excellent. Part took over 3 weeks to come in and I had to call several times to inquire about it. Once part recieved service was excellent. More
Perfectly pleasant in every way the staff took care of everything i needed. i even got extra help from Jon Frederick. delightful experience. no problems with anything and will def the staff took care of everything i needed. i even got extra help from Jon Frederick. delightful experience. no problems with anything and will definitely go back. More
helpful staff their specialized in electrical repairs and good place for auto service its a friendly environment. also have fair prices. fast service overall. my au their specialized in electrical repairs and good place for auto service its a friendly environment. also have fair prices. fast service overall. my automobile need some buttons replaced and they work as they should. More
Lack of knowledge and communication The vehicle has been in the shop 4 times for the same reasons and the service tech does not listen to what is being told to them. I have had to call The vehicle has been in the shop 4 times for the same reasons and the service tech does not listen to what is being told to them. I have had to call for updates on the vehicle and each time I was given very little updated information. Four times for things covered and warranty and it was still not up to standard. Very dissatisfied with the overall service and the guys in the service office are not very customer friendly. Customer service is what keep you on the map and in business. More
Workmanship, bad communication & lack of knowledge Vehicle has been serviced twice and I have had a negative experience both times. Poor workmanship, lack of knowledge, and poor communication. We do Vehicle has been serviced twice and I have had a negative experience both times. Poor workmanship, lack of knowledge, and poor communication. We do not think we will return. More
Warranty work I received immediate attention when I drove in. The work was completed in an appropriate amount of time..They were very helpful in determining the pro I received immediate attention when I drove in. The work was completed in an appropriate amount of time..They were very helpful in determining the problem. More
Fast, friendly service Body shop people did a great job. Car looks great. Matched prices of used parts wit new Ford parts. REALLY appreciated that. Caitlin was awesome to wo Body shop people did a great job. Car looks great. Matched prices of used parts wit new Ford parts. REALLY appreciated that. Caitlin was awesome to work with. More
Excellent All employees that I came into contact with for my oil change were very helpful and I will be doing all my business with this dealership All employees that I came into contact with for my oil change were very helpful and I will be doing all my business with this dealership More
Needed a set of keys and key fobs. Needed a stet of keys and fobs for a car we bought, they fixed us right up. In and out with no problems! Stephanie Ross was a pleasure to deal with! T Needed a stet of keys and fobs for a car we bought, they fixed us right up. In and out with no problems! Stephanie Ross was a pleasure to deal with! Thank you for getting my Step daughter set up in her first car!!! More
Having to buy another car I was dreading the fact that I had to get another car but Bryan George made it almost a pleasant experience. He was considerate and extremely helpful. I was dreading the fact that I had to get another car but Bryan George made it almost a pleasant experience. He was considerate and extremely helpful. More