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Lake Ford
Milwaukee, WI
4,243 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,243 reviews
April 07, 2022
Never received list of work done or receipt for the payment. I was told it will be emailed to me. Still do not have it. I was told when I dropped vehicle off that service advisor will call ma by mid payment. I was told it will be emailed to me. Still do not have it. I was told when I dropped vehicle off that service advisor will call ma by mid day when I can come and pick up the truck. By 1:00pm no one called. When I followed up I was told they did not even start working on it. Truck wa there for oil change. I told them that I need the truck and if they cannot get it done by 5:00pm to not bother doing anything to it that I was going to pick it up and take it elsewhere. I received call at 4:55 telling me that it was done. Communication and commitment to service is not what I expected. I also had some collision damage repaired by Lake Ford that required three trips to get it done properly and 2+weeks to get something that they originally quoted me 3 days More
by Don Miletich
Verified CustomerEmployees Worked With
Angelo Gagliano
April 07, 2022
Loved working with JJ at Lake Ford, great experience buying my car, would highly recommend buying my car, would highly recommend More
by slowred44
April 07, 2022
Always polite and easy to deal with. Was a bit miffed however when I was told the previous visit that I needed rear brakes and on my most recent visit was told they are OK! Not sure if t Was a bit miffed however when I was told the previous visit that I needed rear brakes and on my most recent visit was told they are OK! Not sure if they magically got better on their own or not?? More
by paul
April 07, 2022
They always take the time to listen too conserns and respond effectively all while being dedicated to solving all matters related to your vehicle respond effectively all while being dedicated to solving all matters related to your vehicle More
by floresserolf2011
Employees Worked With
Other Employees :
Craig Prochaska, Santiago Anaya, Daniel Garcia
April 07, 2022
every one very helpful explain stuff to me order parts fix it pretty fast been there alot they check car out good every thing fix it pretty fast been there alot they check car out good every thing More
by boxerblue 123
Employees Worked With
Other Employees :
Brad Ory, Craig Prochaska, AJ Chandler
April 06, 2022
Lake Ford has been the best experience. Brandon B made buying a new vehicle stress free and talked to you as a friend, not just a costumer. Lake Ford will always be my go-to! Brandon B made buying a new vehicle stress free and talked to you as a friend, not just a costumer. Lake Ford will always be my go-to! More
by Shelly Ninmer
Employees Worked With
April 06, 2022
We have been using Lake and it's predecessor, Braeger Ford, for 20 years for servicing our business fleet. Service is always quick and pricing is fair. Service Advisors are knowledgeable and friendly. Ford, for 20 years for servicing our business fleet. Service is always quick and pricing is fair. Service Advisors are knowledgeable and friendly. The work is always completed correctly, we have rarely had to take a vehicle back for the same issue. I highly recommend. They service all makes and models too! More
by matthew.j.bowe
