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Lake Ford

Milwaukee, WI

4.5
4,243 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,243 reviews

July 01, 2021

A lot of mistakes made in the car buying process. A definite lack of communication between salesmen and managers. Lack of knowledge of discounts and rebates. Manager didn’t confirm he was on same page More

by lovesports18
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Baumann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Lisiecki
Jul 15, 2021 -

Lake Ford responded

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.

June 30, 2021

Salesman (Chris Jankowski) and Finance manager (Ryan) were great to deal with and made the process easy and low pressure. I would definitely deal with them in the future. Thank you! More

by sticksandthrones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2021

We had an excellent car shopping experience. Alec Van Hecker was our salesperson. He was outstanding! Very attentive, not pushy, very informative. He was very polite and answered any questions we had. H More

by linda77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Van Hecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

Chris made the purchase of my new-used expedition very painless. More

by Markjdidier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2021

The service I receive is always excellent,this is where my family brings all their cars More

by yvettenewsom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
June 27, 2021

Everyone is a professional at this dealership. We had a problem with a tire on our new truck and it was handled. We had to return the next day to get the new tire installed and we were in and out in no ti More

by wzynel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
June 25, 2021

Always a good deal to work with the professional people here... straight forward mechanics and straight prices More

by neanderthalneon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John maneage
June 25, 2021

Caleb always is personable, knowledgeable, and efficient Understands the vehicle’s issues and works efficiently to get my vehicle quickly in derived and out, . Thanks More

by Customer since 1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie, Caleb Repinski
June 25, 2021

Nice salesperson, polite, friendly. Didn't take long to complete the deal. More

by dconbel2754
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Anaya
June 22, 2021

Clean cars, offices, and bathrooms. I appreciated the non-runaround sales tactics. More

by Flora the Explorer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Garcia, Zach Lisiecki
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