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Lake Ford

Milwaukee, WI

4.5
4,245 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,245 reviews

April 10, 2021

I had a recall on my vehicle. Customer was very good. Able to just drive my vehicle in was. Only problem I have is the price of fixing my vehicle. Just an example. Needed to be fixed cost 1500.00 and sho More

by kristineosielski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Matthew Maneage
April 09, 2021

Fantastic customer service greeting you at the doors checking you in asking questions or concerns if needed just a fantastic experience thank you Phone calls one job completed within a timely fashion an More

by jeffsirovina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
April 08, 2021

Had a great experience in buying a used F150. Very professional. I would recommend them to anyone looking to buy a new or used vehicle! More

by fjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sigel
April 08, 2021

Very nice dealership. The work was definitely done adequately. Time was not an issue since I could continue to work at the dealership.I would certainly recommend lake Ford. More

by Markdorn711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski
April 08, 2021

Do you have a kind and courteous staff all work is always performed to the highest protection and to my extremely satisfied standards. Keep up the good work I’ll always recommend the shop repairs and bodywor More

by Just me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski
April 07, 2021

From the minute we walked into Lake Ford we were beyond pleased with the service we received! Eric Vanbeck our Sales Person, was awesome! Very knowledgeable, patient, kind, and a great sense of humor (whic More

by Kmjc529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Van Beck
April 06, 2021

Great service, easy to schedule appointments. Jessie and Caleb get my car in and out quickly and make I know if additional work will be needed in the future. More

by cfseverson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher , Caleb Repinski
April 06, 2021

Received quality service from salesman and finance person. Things went smoothly from the start beginning with the test drive coming to me to the final document signing. More

by albinchristine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.J. Pucel
April 06, 2021

One of the best dealerships I’ve been too! Definitely will come back if I need another car and I will refer people here for sure! More

by Lunaelisia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Van Hecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Lisiecki
April 02, 2021

I have been trying to get an electrical problem fixed for several months and the issue has not been resolved. The dealer does not seem to understand the issue even though I have played a video of it happenin More

by Kevin.f.zei
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Caleb Repinski
Apr 07, 2021 -

Lake Ford responded

We apologize that our service did not satisfy your expectations. Your concerns make sense. The most difficult service problems for us to diagnose are those that are intermediate. Videos can help us at times, unfortunately, some issues can only be diagnosed if we can duplicate the concern. We set a high standard for ourselves and hope we have the opportunity to service your vehicle again and replicate the concern so we can fix it.

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