Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lake Ford
Milwaukee, WI
4,244 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,244 reviews
October 18, 2022
Easy to schedule, offered shuttle service to/from my home. Honest and up front in pricing, transparent throughout process. Accepted my shipment of tires I bought online without hassle home. Honest and up front in pricing, transparent throughout process. Accepted my shipment of tires I bought online without hassle More
by Allison883
Verified CustomerEmployees Worked With
Shuttle driver - not sure of name, Craig Prochaska
October 18, 2022
My salesman was so helpful,caring to my needs and met all the expectations of his knowledge of the vehicle I was interested in. I was very impressed of the dealership very well put together and decorations w the expectations of his knowledge of the vehicle I was interested in. I was very impressed of the dealership very well put together and decorations was on point. Overall everyone was very pleasant. More
by brenda69rose85
October 17, 2022
Car delivered in the time promised and the charges were as expected no issues at all as expected no issues at all More
by carlwickman
Employees Worked With
October 17, 2022
Great sales and finance service! !! They made the transaction of buying a vehicle from out of state easy and we’re very friendly and would recommend them to anyone looking for a vehic !! They made the transaction of buying a vehicle from out of state easy and we’re very friendly and would recommend them to anyone looking for a vehicle! More
by ericsworrell
October 17, 2022
The professional response and the respect that is shown as soon as you walk through the doors is 2nd to none! I will definitely be back! You all can thank your service department (Craig) when I come back t as soon as you walk through the doors is 2nd to none! I will definitely be back! You all can thank your service department (Craig) when I come back to buy a car! I never had such a good report to offer any dealership till now! I’m glad I listened to Frey auto when he recommended going to Lake Ford for my service! More
by Swarda1
Employees Worked With
Craig Prochaska
October 17, 2022
Bought a used explorer. After a couple of days heard a clunk in front end. Went to Phoenix for 9 days. Upon returning set a up a time to have the blue advantage warranty After a couple of days heard a clunk in front end. Went to Phoenix for 9 days. Upon returning set a up a time to have the blue advantage warranty taken care of. Took three trips from Caledonia to get it serviced. Still charged me a hundred dollar deductible to what appears was an existing condition. More
by John
Employees Worked With
Brian Teitelbaum
October 15, 2022
I can get in whenever needed. Quality of work is good. The one item is that with the car they sold an extended warranty and when I did have work done I don’t believe they allowed Quality of work is good. The one item is that with the car they sold an extended warranty and when I did have work done I don’t believe they allowed for it. Telling me it didn’t apply. I called the warranty office and they said it did so now the dealer is “looking into it” . We shall see More
by pl6419
Employees Worked With
Not sure who
October 15, 2022
We bought a car from here in July and it was the worst experience I have ever had with a car dealership. We told them multiple time the vehicle had something wrong with the back end multiple times and the experience I have ever had with a car dealership. We told them multiple time the vehicle had something wrong with the back end multiple times and they kept ensuring us it was fine the back end would jump/jerk over bumps to the point it was hard to hold the steering wheel (this was the day after we purchased it we brought it to their attention agian we realized just how bad it was) agian they told us nothing was wrong. We eneded up bringing to the shop up the street from my work where they told us the alignment was so off they were unable to do anything due to incorrect parts (the dealership stated the original parts where recalled and these parts were correct)We brought it back to the dealership and thry still tried sending us away and said their mechanics said nothing was wrong my husband had to litteraly refuse to leave and show them the paperwork of the all in red numbers before their shop finally fixed it. my back alignment was EXTREMELY off the alignment shop told us we could have completely lost control of the vehicle. The manager came back and asked my husband if he heard him yell at the machanic as if he was the one that forced it to get fixed. This place will force to into a vehicle that had been "certified " and tell you it passed all these Pont inspections for the vehicle to not even be drive safely. I keep getting emails to leave a review well this was my experience if I could give no stars I would I even expressed how I wanted a vehicle that is safe for my kids and this is what I got. More
by Platzsean53
October 15, 2022
Santiago was very helpful with helping me with this deal. Keep up the good work outstanding job. Keep up the good work outstanding job. More
by WILLIETBATES2
