Lake Ford - Service Center

Luis was very helpful. I have a maintenance package with purchase but like upgrading to full synthetic. Luis ensured I was only charged the $20 difference given the coupons I have a maintenance package with purchase but like upgrading to full synthetic. Luis ensured I was only charged the $20 difference given the coupons they had at the time. More

Prices suck. 250 for an oil change is ridiculous. And they had to keep my car for an extra day to apply a Ford recall upgrade 250 for an oil change is ridiculous. And they had to keep my car for an extra day to apply a Ford recall upgrade More

Has problems identifying and correct mechanical issues. Processes to resolve mistakes is full of errors. Processes to resolve mistakes is full of errors. More

They went above and beyond! Never had any worries when dealing with true professionals like Gena and Allyson. They made a pain in the xxx situation easy and stress free. Never had any worries when dealing with true professionals like Gena and Allyson. They made a pain in the xxx situation easy and stress free. More

had a problem returning messages that made it impossible to receive a loaner which i really needed after the suv was not done when promised to receive a loaner which i really needed after the suv was not done when promised More

I came in to get my oil changed and it was done in less than a hour and Micah was very courteous with me than a hour and Micah was very courteous with me More

Excessive high pressure sales approach to selling 'optional' additional services. Bad professional image and reduces confidence for recommendations and feedback. 'optional' additional services. Bad professional image and reduces confidence for recommendations and feedback. More

All of the people that I've dealt with at Lake Ford are courteous, professional and extremely knowledgeable. I highly reccomend. courteous, professional and extremely knowledgeable. I highly reccomend. More

Good service very good at calling and keeping you up to date with service needed date with service needed More

It was easy to drop off my vehicle. It was great to have a loaner! The staff were professional. It was great to have a loaner! The staff were professional. More