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This rating includes all service center reviews, with more weight given to recent reviews.
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2,087 Reviews of Lake Ford - Service Center
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Verified Customer
February 08, 2023
As always a professional job. Excellent facility, but more importantly excellent customer service. The service agent Micah was beyond helpful, and the shuttle drivers he arranged Excellent facility, but more importantly excellent customer service. The service agent Micah was beyond helpful, and the shuttle drivers he arranged for me went above and beyond. I’d give a six star rating if it was allowed! More
by c.allen0
Employees Worked With
Other Employees :
Craig Prochaska, Brian Teitelbaum, Jim Stabl
February 07, 2023
Micah at the service desk gave great service and my car was done quickly and efficiently. was done quickly and efficiently. More
by keshabeth
Employees Worked With
February 04, 2023
Craig and Jessie were awesome and Jim Bramel’s haircut is fresh! Thanks for the awesome service!! fresh! Thanks for the awesome service!! More
by dandlbaumann
February 03, 2023
Super nice front desk employees and the time waiting for my car went by fast. my car went by fast. More
by LB20
Employees Worked With
February 02, 2023
The communication with service is so much to be desired as far as how long things take when you need your vehicle and it was communicated to the service department that you need your vehicle they’re workin as far as how long things take when you need your vehicle and it was communicated to the service department that you need your vehicle they’re working on something else from the day before you drop your vehicle off at 7:30 in the morning and get a call at 12:30 in the afternoon saying they need your vehicle another day that should have been communicated the day before knowing that they’re working on another vehicle for a long time and wouldn’t be able to get my vehicle done that same day customers lose out on a days pay of work for no reason but communication More
by Leo
February 02, 2023
Very easy process. Craig Prochaska is a pleasure to work with. Great communication and also the waiting room amenities are great. Craig Prochaska is a pleasure to work with. Great communication and also the waiting room amenities are great. More
by ekaquatosh
Employees Worked With
Craig Prochaska
February 02, 2023
Took me right on time and completed my job promptly. They even washed my car. Didn’t expect that. They even washed my car. Didn’t expect that. More
by grandma.alices007
