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Lakeland Volkswagen
Lakeland, FL
2,913 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,913 reviews
October 20, 2021
Absolute disappointment - They failed to have car ready when promised three different times. Work wasn't done when they finally said it was ready. Tried to quadriple price after I approved estimate when promised three different times. Work wasn't done when they finally said it was ready. Tried to quadriple price after I approved estimate More
by JWMURPHY4
Verified CustomerEmployees Worked With
Giovanni is a disgrace. General Manager refused to return calls, Anthony McCalla
October 19, 2021
They tried to fix my car 3 times already for the same issue which is not mt fault: Fuel Line. I couldn’t drive like that because car can get on fire with the engine bay covered on diesel. Had to tow it, issue which is not mt fault: Fuel Line. I couldn’t drive like that because car can get on fire with the engine bay covered on diesel. Had to tow it, not the first time I tow it for the same failure from Volkswagen reparations. Told me in order to get a refund I’d have to bring the car first and see if the problem was under the warranty. Problem was on the warranty and yet they won’t refund the tow truck money. On top of this, they are charging me 60$ for a battery installment. Took them 7 days to get the car fixed and didn’t offered a loaner or a rental. I’ve lost two jobs for not being able to drive or pay an Uber. Wouldn’t want this to happen to my worst enemy. More
by Angelldarko
Employees Worked With
Anthony McCalla
October 15, 2021
It’s always a pleasant experience when I come to Lakeland VW to get my Tiguan serviced. The staff is very friendly and the waiting area is very comfortable. VW to get my Tiguan serviced. The staff is very friendly and the waiting area is very comfortable. More
by simplymarisa79
Employees Worked With
Jeff Perard
October 15, 2021
Great staff and extremely courteous personnel , well knowledgeable staff, thanks Anthony Walker for your attention to detail knowledgeable staff, thanks Anthony Walker for your attention to detail More
by figtrans1
October 13, 2021
I didn’t buy my car here. But it’s the closest VW dealer. I have had service there twice and they treat me like one of there own. Advisors are courteous and prompt. Service was completed in a timely manner. I have had service there twice and they treat me like one of there own. Advisors are courteous and prompt. Service was completed in a timely manner. They look out for you by doing a thorough inspection and advising you of other issues or upcoming services. Would recommend and will be buying my next Vw there More
by markcox2774
Employees Worked With
Jeff Perard, Anthony McCalla
October 12, 2021
I will go back for the hour drive from where I live when it is time to have my car service again. They were very friendly, courteous, and great. Also a very nice waiting room. it is time to have my car service again. They were very friendly, courteous, and great. Also a very nice waiting room. More
by ohwow52
Employees Worked With
Jeff Perard
October 10, 2021
Very professional. Everything was just as they promised. I would buy here again when I need another car. I would buy here again when I need another car. More
by mike@knightschamber.net
