Lakeland Volkswagen

I didn't fill this out earlier because I wasn't sure I wanted to get anyone in trouble. But you asked again, so here it is: Very nice staff. I appreciated the ride to work. Told them I was going on a tri wanted to get anyone in trouble. But you asked again, so here it is: Very nice staff. I appreciated the ride to work. Told them I was going on a trip, please check everything. On my trip the check tire light, check washer fluid light and service now lights flashed on and off through my entire trip. It concerned me what else might not have been checked or filled. The sticker on my windshield stated it needed an oil and filter change due to the mileage. This was done. I am not sure I will return for more service. The people were very friendly however. Lori More

This is the third vehicle I have purchased from this dealer! Michelle has assisted me with the last 2 purchases and I would highly recommend her. I’m the type of buyer that walks to the dealer with a sp dealer! Michelle has assisted me with the last 2 purchases and I would highly recommend her. I’m the type of buyer that walks to the dealer with a specific car already chosen before I drive there. Additionally, if you have a good understanding of your personal finances then you can expect to be driving away with your new car within less than an hour. Definitely worth the drive! More

Paid over 1000 dollars 3 yrs ago for a timing belt they said was dried and cracked. They also changed the water pump. Went and had my oil changed.and they said I need a water pump and they said that the wa said was dried and cracked. They also changed the water pump. Went and had my oil changed.and they said I need a water pump and they said that the water pump was only covered for a year. It didn't even have 20000 miles on it. They are the biggest rip off More

Wonderful experience. Trey was so helpful. We have bought 3 cars from him in the past 6 months for our family. 3 cars from him in the past 6 months for our family. More

Absolute disappointment - They failed to have car ready when promised three different times. Work wasn't done when they finally said it was ready. Tried to quadriple price after I approved estimate when promised three different times. Work wasn't done when they finally said it was ready. Tried to quadriple price after I approved estimate More

They tried to fix my car 3 times already for the same issue which is not mt fault: Fuel Line. I couldn’t drive like that because car can get on fire with the engine bay covered on diesel. Had to tow it, issue which is not mt fault: Fuel Line. I couldn’t drive like that because car can get on fire with the engine bay covered on diesel. Had to tow it, not the first time I tow it for the same failure from Volkswagen reparations. Told me in order to get a refund I’d have to bring the car first and see if the problem was under the warranty. Problem was on the warranty and yet they won’t refund the tow truck money. On top of this, they are charging me 60$ for a battery installment. Took them 7 days to get the car fixed and didn’t offered a loaner or a rental. I’ve lost two jobs for not being able to drive or pay an Uber. Wouldn’t want this to happen to my worst enemy. More

Great staff and extremely courteous personnel , well knowledgeable staff, thanks Anthony Walker for your attention to detail knowledgeable staff, thanks Anthony Walker for your attention to detail More

It’s always a pleasant experience when I come to Lakeland VW to get my Tiguan serviced. The staff is very friendly and the waiting area is very comfortable. VW to get my Tiguan serviced. The staff is very friendly and the waiting area is very comfortable. More

I didn’t buy my car here. But it’s the closest VW dealer. I have had service there twice and they treat me like one of there own. Advisors are courteous and prompt. Service was completed in a timely manner. I have had service there twice and they treat me like one of there own. Advisors are courteous and prompt. Service was completed in a timely manner. They look out for you by doing a thorough inspection and advising you of other issues or upcoming services. Would recommend and will be buying my next Vw there More

Identified the problems, fixed them for reasonable price. Great people, great service. They will always take care of my car. Great people, great service. They will always take care of my car. More