Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lakeland Volkswagen
Lakeland, FL
2,933 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,933 reviews
October 10, 2021
Very professional. Everything was just as they promised. I would buy here again when I need another car. I would buy here again when I need another car. More
by mike@knightschamber.net
Verified Customer
October 08, 2021
Got an appointment quickly, they explained everything over the phone, took time to understand my needs and got the car back quickly! Very pleased. over the phone, took time to understand my needs and got the car back quickly! Very pleased. More
by ajnash.0223
Employees Worked With
Jeff Perard, Anthony Walker
October 06, 2021
Dealership as a vendor is ok. Service not too much. Identical service labor price increase from $77 in 02/21 to $98 in 10/21. I could not get an explanation why. Service department is under staffed Identical service labor price increase from $77 in 02/21 to $98 in 10/21. I could not get an explanation why. Service department is under staffed More
by asaidac
Employees Worked With
Matthew Lindberg
October 06, 2021
I am extremely grateful for the help you gave me with my used car purchase online from Craigslist. Your inspection of the vehicle showed me everything needed to be fixed to insure the safety of my wife and used car purchase online from Craigslist. Your inspection of the vehicle showed me everything needed to be fixed to insure the safety of my wife and friends and the long use of this luxury vehicle. Anthony is an outstanding representative of your service department and we wish all of you great success 2021 and beyond. Thank you very much!!! Cindy and Ken More
by HEARTSTRINGMLP
Employees Worked With
Anthony McCalla
October 05, 2021
Overall good purchase experience. Right vehicle at a good price. My sales agent Trey was awesome. Let's resolve the door ding issue and give you 5 stars. good price. My sales agent Trey was awesome. Let's resolve the door ding issue and give you 5 stars. More
by CLAUDE72661
October 02, 2021
I’ve dealt with a ton of dealerships over the years, but the folks at Lakeland Volkswagen are at the top of my list for customer service, quality of service and overall value. Not only do they treat you lik the folks at Lakeland Volkswagen are at the top of my list for customer service, quality of service and overall value. Not only do they treat you like a close friend, their attention to detail and true compassion makes them just like family! More
by Dan T
Employees Worked With
Jeff Perard, Matthew Lindberg, Anthony McCalla
October 01, 2021
The service at this VW dealer is outstanding. The truly care about the person not just the sale. Hiram Mounier was excelent, help me every step of the way and made the prosses very easy and smooth. care about the person not just the sale. Hiram Mounier was excelent, help me every step of the way and made the prosses very easy and smooth. More
by arelyse07
Employees Worked With
Hiram Mendez Mounier, Lawrence "Trey" Chapman, Bradley Frazier
