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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
2,947 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,947 reviews

January 28, 2025

Good experience great people working there was a little bit of a wait but that is to be expected at a dealership but the staff made it as comfortable as possible. More

by WTFISUPHERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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Jan 29, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience! We're glad to hear that, despite the wait, our team at Lakeland Volkswagen made your visit as comfortable as possible. We appreciate your understanding and look forward to serving you again in the future!

January 27, 2025

Drop-off and pick-up smooth as can be. Great service and timely in repairs. More

by Curtis & Caren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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Jan 28, 2025 -

Lakeland Volkswagen responded

Thank you, Curtis and Caren, for your kind words! We’re thrilled to hear that your drop-off and pick-up were seamless and that our team provided great service with timely repairs. We look forward to assisting you again at Lakeland Volkswagen!

January 26, 2025

Workers were very courteous and efficient. Waiting room area was very spacious and clean. Good experience. More

by juls8862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept was good
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Jan 28, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience! We're delighted to hear our team was courteous and efficient and that you enjoyed our spacious and clean waiting area. We look forward to serving you again at Lakeland Volkswagen!

January 25, 2025

Clean, friendly people, work well with everyone. The car was ready,cleaned and they told me everything about the car. I would definitely come back to your dealership if I need anything. Everyone was More

by b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Jackson
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Jan 25, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for your kind words about your experience at Lakeland Volkswagen! We're thrilled to hear that our team provided a clean, friendly, and informative visit. We look forward to assisting you again in the future—thank you for choosing us!

January 25, 2025

Nick did a nice job with showing us the vehicle. Sat down, ran my credit and gave me options with how long, cost and mileage allowances. Signed and drove. I'd recommend purchasing the tire insur More

by njdvls2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jan 28, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience! We're glad Nick provided excellent assistance and made the process smooth from start to finish. It’s great to hear you're enjoying your lease, and we agree—the tire insurance can be a lifesaver! We appreciate your recommendation and look forward to serving you again at Lakeland Volkswagen.

January 24, 2025

It was a great experience, the people were attentive and got to me on time. More

by bruna barros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
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Jan 25, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience at Lakeland Volkswagen! We're delighted to hear that our team was attentive and prompt in assisting you. Providing great service is always our priority, and we appreciate your kind words. We look forward to seeing you again!

January 24, 2025

It was fair in negotiations. Listened to your wants and needs Explained the financial process so I could understand. More

by MBBUNCH1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ortiz
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Jan 25, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience with Lakeland Volkswagen! We're glad to hear that the team was fair in negotiations, attentive to your needs, and thorough in explaining the financial process. Your satisfaction is important to us, and we’re grateful you chose us. We look forward to assisting you again in the future!

January 23, 2025

Dealership is definitely competitive against other dealerships. I highly recommend going here where you are treated like family and not just another customer. More

by rdecoteau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience with us! We're glad to hear that you felt treated like family at Lakeland Volkswagen. We strive to create a welcoming atmosphere and provide competitive service that stands out from the rest. Your recommendation means a lot to us, and we look forward to serving you again soon!

January 23, 2025

The dealership has always been excellent. They are very helpful going over details and are accommodating when services require more time. Every in the service team is very courteous. More

by ELIEZERF12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hernann , Matthew Lindberg
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Jan 24, 2025 -

Lakeland Volkswagen responded

Thank you, Elie, for your continued trust in Lakeland Volkswagen! We’re so glad to hear that you’ve consistently had a great experience with us. We look forward to continuing to meet your needs!

January 23, 2025

my experience was a good one wirh Excellent and timely service with professional and courteous staff. More

by Williams_don7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
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Jan 24, 2025 -

Lakeland Volkswagen responded

Thank you, Don, for your kind words! We're thrilled to hear that you had a positive experience with us at Lakeland Volkswagen. Our team takes pride in providing excellent service, and we're happy to know that you found our staff professional and courteous. We look forward to serving you again in the future!

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