Lakeland Volkswagen

Our experience was great! It was a used car sale for our sixteen-year-old daughter. Only if me key was available so the price was lowered to allow us to purchase a second key. While we were waiting for th sixteen-year-old daughter. Only if me key was available so the price was lowered to allow us to purchase a second key. While we were waiting for the car to be washed we learned that they had searched other cars to provide our daughter with flor mats that said Jetta on them. The customer service was top notch!! More

Great salesperson. Great finance experience. Awesome dealership. I would highly recommend to all interested in buying. Thank you for the great experience. I definitely will return. dealership. I would highly recommend to all interested in buying. Thank you for the great experience. I definitely will return. More

The labor is too expensive. Loaner cars are rarely available when I need one and there's no special rate for Lakeland vw customers. Discount coupons should have a longer validity date. available when I need one and there's no special rate for Lakeland vw customers. Discount coupons should have a longer validity date. More

Great experience. Trey was awesome. No wasted time or energy. He truly did the best he could for us. Would definitely recommend him to any potential buyer. energy. He truly did the best he could for us. Would definitely recommend him to any potential buyer. More

From the very beginning, Tony, in Service was so kind, patience and helpful. Excellent & professional through it all. I am a customer for life now! patience and helpful. Excellent & professional through it all. I am a customer for life now! More

Michelle was a great salesperson! She was very thorough in going over the car with us and answered all our questions. The price was exactly as shown online but since my credit score was higher than I thoug in going over the car with us and answered all our questions. The price was exactly as shown online but since my credit score was higher than I thought I felt the rate should have been better. My fault for not asking what my score was until after the fact but feel the finance person could have disclosed. Other than that, a great experience. More

I should not be penalized for getting service at a closer location for me because of COVID-19. Someone decided that they needed to give me a reprimand for my decision. location for me because of COVID-19. Someone decided that they needed to give me a reprimand for my decision. More

Anthony was went above and beyond. He was nice enough to stay late after the dealership closed to get the car ready for delivery the same day. stay late after the dealership closed to get the car ready for delivery the same day. More

I did get a good price on the vehicle. But I found the staff to have a serious lack of integrity. I would not recommend this dealership to family or friends. staff to have a serious lack of integrity. I would not recommend this dealership to family or friends. More

Fast easy transaction. Very professional and excellent customer service. Very good experience with trade in process, over great experience, this was my second vehicle purchase from Lakeland VW customer service. Very good experience with trade in process, over great experience, this was my second vehicle purchase from Lakeland VW More