Back

Lakeland Volkswagen

Lakeland, FL

4.3
2,898 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
Contact Dealership

209 S Lake Parker Ave

Lakeland, FL

33801

Directions

By Type

Showing 2,898 reviews

April 19, 2021

This dealership is refusing to find a solution to our 2019 Atlas (that we bought from them) that keeps dying in traffic. My wife and kids NEED a reliable car , but this $40k car is NOT that. The level of More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matthew Lindberg, Christina Lish
Jul 13, 2021 -

Jeremy responded

The saga continues. I’m at my wits end with this stupid Atlas and dealership. How is it possible a car can be this horrible and the dealership has no clue how to fix it. This issue is know nationwide by thousands of people. I guess I’ll have to do some consulting to determine my next action.

April 18, 2021

First off, my mom was in town the weekend of Easter, we pulled into the service department at last minute without and appointment because her tire light was going off, Jeff took care of us and the staff at More

by deanabrower22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence "Trey" Chapman, Jeff Perard, Anthony Walker
April 16, 2021

I m very happy ,with my new Tiguan. 2021 R line!!And I I m very happy ,with my new Tiguan. 2021 R line!! And I recomend this place to my friends, I both 3 cars so far there!! More

by ROSADOFAM71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Havard, Lawrence "Trey" Chapman
April 16, 2021

Was very happy with my service, staff was very friendly. Went in for an oil change but was unaware it would take a couple hours so they offered me a ride home so I didn't have to wait. Thought they really w More

by CSMEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
April 14, 2021

Lakeland VW made the process of buying our Atlas cross sport easy. He was professional, knowledgeable and honest. He provided his services with integrity and with great attention to details. The dealersh More

by wishbone48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRYAN, FINANCIAL, Matthew Blanchard
April 14, 2021

The.team here are always nice and helpful when you need your car serviced. I would recommend this dealer to any one who wants there car fixes More

by WATKINS.JESSIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
April 12, 2021

Thanks to Jackson our wait at the dealer was excellent. He took care of everything from the road test until we left the dealer with our new car. Haunter Jackson is well-assisted and cares about satisfyin More

by vacevedo1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

I am very pleased with the service given me on this past Saturday. Trey is absolutely the best sales person I have come across in a long while. More

by BSMITH20062024
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence "Trey" Chapman
April 11, 2021

Service was completed in a timely manner. When my card wouldn’t work properly, they reached out to the company and found out the issue - even though it was well after close. More

by SARAHMACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
April 09, 2021

I recently purchased a Jetta GLI from this dealer, and they were great. I live in palm beach county and Trey the gentleman who helped me with the car was absolutely awesome. He was easy to communicate wit More

by shenriques89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence "Trey" Chapman
...
161
...