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Lakeland Volkswagen
Lakeland, FL
2,961 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,961 reviews
May 04, 2021
Great customer service...the entire team was courteous and friendly. This was the best car buying experience I have had ever. Will definitely visit for my next vehicle. and friendly. This was the best car buying experience I have had ever. Will definitely visit for my next vehicle. More
by afchief2010
Verified Customer
May 04, 2021
We had a great experience the entire time. Thank you for all your kindness. We love our new vehicle and will refer our friends to come see you all. all your kindness. We love our new vehicle and will refer our friends to come see you all. More
by KYTOFLCHRIS
April 29, 2021
I worked with Michelle and she made the process of buying a car so quick and easy! She answered all of our questions with a smile on her face! I would recommend getting your next car from Lakeland Volkswagen a car so quick and easy! She answered all of our questions with a smile on her face! I would recommend getting your next car from Lakeland Volkswagen and ask for Michelle! More
by Brittsbakery
Employees Worked With
April 29, 2021
Matt provided Great customer service .Very helpful, prompt service , very pleasant friendly service. I will definitely be back in the future for my Volkswagen needs. Thank You! prompt service , very pleasant friendly service. I will definitely be back in the future for my Volkswagen needs. Thank You! More
by altotechllc
Employees Worked With
Matthew Lindberg
April 28, 2021
Worst dealership ever. Took over 2 weeks to tell me my engine was toast.. also they tore my engine down and sent it off to another mechanic in 1,000 pieces littered all over my car passenger seat. Jeff wa engine was toast.. also they tore my engine down and sent it off to another mechanic in 1,000 pieces littered all over my car passenger seat. Jeff was very unprofessional. I came back to speak with someone and manager fave me nothing and said that’s basically how they do business... they place is an absolute joke! Will tell everyone I know how awful this place is. I really wish I could post a video on here. Then you would see how my car was handled....NEVER BRING YOUR CAR HERE More
by MARCUZ21
Employees Worked With
Jeff Perard, Christina Lish
April 27, 2021
Awesome job. Great service. My daughter is very happy and satisfied with all the work they have done. Thank you Matt for everything. Great service satisfied with all the work they have done. Thank you Matt for everything. Great service More
by APOLDPASCAL
Employees Worked With
Matthew Lindberg
April 27, 2021
Very poor communication. Service guy was in training but he keep giving different information and misleading information. The car wash was somehow completed without getting tire wet!! he keep giving different information and misleading information. The car wash was somehow completed without getting tire wet!! More
by AANDLG
Employees Worked With
Tony in service
April 26, 2021
Great interaction. Jeff Harvard greeted us when we arrived. Very friendly and personable. He helped us through the entire process. We leased a 2021 VW Tiguan. arrived. Very friendly and personable. He helped us through the entire process. We leased a 2021 VW Tiguan. More
by Veilside40
