Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lakeland Volkswagen
Lakeland, FL
2,913 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,913 reviews
Verified Customer
November 12, 2020
Very pleasant experience!! Did everything online and once we were approved went in and signed the papers!! Thank you Bradley and Larry for the experience we were approved went in and signed the papers!! Thank you Bradley and Larry for the experience More
by mkeane17
November 12, 2020
Service department was very friendly and helpful with my needs. They maintain safety with the COVID-19. My vehicle was cleaned when I picked it up needs. They maintain safety with the COVID-19. My vehicle was cleaned when I picked it up More
by RABARE1
Employees Worked With
Jeff Perard
November 10, 2020
Fixed my battery great, went back later to get belts replaced, check engine light turned on next day, suspect I was being way overcharged, the actual cost was nearly 100 more than the estimate both time replaced, check engine light turned on next day, suspect I was being way overcharged, the actual cost was nearly 100 more than the estimate both times, ended up cancelling. More
by not great
Employees Worked With
Jeff Perard
November 09, 2020
This dealer was awesome took my 2014 Volkswagen Tiguan had a problem with the lights on the dash they took it in diagnose the problem fix the problem within a few hours I had my car back In my view the s had a problem with the lights on the dash they took it in diagnose the problem fix the problem within a few hours I had my car back In my view the service department is awesome number one and definitely will come back and Do business again with them More
by PEREZREPETE
Employees Worked With
Jeff Perard
November 06, 2020
Best car buying experience ever! It was like hanging out with friends, simple to understand, no playing with numbers. Michelle was the best salesperson I’ve ever experienced. No pressure, questions answer with friends, simple to understand, no playing with numbers. Michelle was the best salesperson I’ve ever experienced. No pressure, questions answered, and amazingly friendly. She is now part of our family! Love my VW and Lakeland VW! More
by jppatrick
November 04, 2020
Great and fast customer service. Dropped off my vehicle and got a call within a day with the diagnostic and the very next day the day was fixed and ready to go. Matt is awesome. and got a call within a day with the diagnostic and the very next day the day was fixed and ready to go. Matt is awesome. More
by GRIMALDY89
Employees Worked With
Matthew Lindberg
November 03, 2020
Great service dept. They had me in and out in about an hour. I made an appointment and they were ready for me when I came in. hour. I made an appointment and they were ready for me when I came in. More
by JWMURPHY4
November 03, 2020
I appreciated the honesty and friendliness of the sales staff. We had been looking for quite a while at different dealers, and no one compared to Lakeland VW. staff. We had been looking for quite a while at different dealers, and no one compared to Lakeland VW. More
by EMILYD
November 02, 2020
Lakeland Volkswagen had us in and out in about an hour and we got a great deal! Our sales person Bradley was great! Would definitely recommend! and we got a great deal! Our sales person Bradley was great! Would definitely recommend! More
by yearicksfamily
