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Lakeland Volkswagen

Lakeland, FL

4.3
2,913 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,913 reviews

October 01, 2020

Very friendly! I did have to wait longer that i had planned but he was very professional and explained that there was a recall in my vehicle that also needed to be addressed More

by jessica.ortiz1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
October 01, 2020

Very responsive to my needs. The repair work was done Very responsive to my needs. The repair work was done quickly and accurately. The beetle needed work other than what had disabled it. They identifie More

by Dburk1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
October 01, 2020

Great experience! Michelle Bennett was super easy to work with and helpful! The process was quick and easy! The jeep was extremely clean and detailed and ready for use to drive off the lot! More

by Johnson.kayleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Miller
September 30, 2020

Outstanding service. All of the service folks I met showed me confidence in what they do. Expectations were met. Lakeland VW will be will take care of our Atlas and Tiguan...... More

by sgt swede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
September 28, 2020

Staff was very courteous and welcoming. Service took longer than estimated so I wasn’t able to get car cleaned. Music in sales area was HORRIBLE rock music. I had to ask for it to be turned down or chan More

by jaynadwight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Jeff Perard
September 26, 2020

Brian and his service team are the best! I've been going there for about 14 years (I'm on my second VW) and I would never go anywhere else! They keep me safe on the road and help me get the longest life fro More

by GwynHug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti
September 25, 2020

Cozy and comfortable dealership, friendly staff, and I had an excellent service experience with Service Advisor Jeff. He was friendly, direct, and knowledgeable. It was a pleasure to get my tiguan servi More

by threem36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
September 21, 2020

trey was amazing !!! he got us information so fast and was so nice. he was super kind and told us everything we needed to know. the car was an amazing deal!! amazing experience! More

by sarahdowning04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jared Miller, Lawrence "Trey" Chapman, Bradley Frazier
September 20, 2020

It was quick and easy. Everyone was very friendly and helpful even in the pouring rain. Thanks for all your help! My son is enjoying his new car. More

by BRUNS2760
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Miller
September 19, 2020

Don't Understand why send entioned Service Discount Offers with instrutions to be valid before service and when its time to redeem are not apply. More

by ATOMASG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
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