Lakeland Volkswagen

AC issue on newly purchased certified Jetta Could not get return calls from service. They were not able to determine the cause of the issue with the AC. Grease stain was left in the ft driver se Could not get return calls from service. They were not able to determine the cause of the issue with the AC. Grease stain was left in the ft driver seat during diagnostic period in which we had to drop the vehicle off and then pick it up without anything being done to the vehicle. More

Good experience Israel was our salesman and he was very nice. Not pushy. We really appreciate his help. We will consider coming back in the future. Thank you very muc Israel was our salesman and he was very nice. Not pushy. We really appreciate his help. We will consider coming back in the future. Thank you very much More

Laid back and comfortable My experience with Trey was excellent. Even though I had found the car I expected to purchase, he took time to walk me through other options availabl My experience with Trey was excellent. Even though I had found the car I expected to purchase, he took time to walk me through other options available in inventory. I felt no pressure from beginning to end, and did not have to be turned over to the "closer" to complete the deal. Very friendly people throughout the process. Nice to deal with. More

Summary Every time i come in there is Friendly people, and good customer service, my only complaint is that occasionally the tech will forget to reset the "se Every time i come in there is Friendly people, and good customer service, my only complaint is that occasionally the tech will forget to reset the "service now" pop up, but other than that everyone does a great job. More

Fabulous Experience!! Trey is fabulous to work with. Very responsive, courteous and even follows up after the sale! I was looking for a specific car online. He had it, got Trey is fabulous to work with. Very responsive, courteous and even follows up after the sale! I was looking for a specific car online. He had it, got me the best price in Florida and made the whole process so easy. Loved the retro music albums playing in their office. Very fitting for my Beetle purchase. Larry in Finance was very efficient and helpful. Great experience overall! More

As expected The service was done on time as expected. The shuttle driver was courteous and available to take me to work after drop off. Shuttle was also availab The service was done on time as expected. The shuttle driver was courteous and available to take me to work after drop off. Shuttle was also available for pick up if needed. More

Service check Went in for scheduled maintenance and discovered a broken part essential to A/C function. It was an inexpensive solution to what could have been an ex Went in for scheduled maintenance and discovered a broken part essential to A/C function. It was an inexpensive solution to what could have been an extremely expensive repair. More

Great experience, would definitely recommend! Went on a whim to see and test drive an Atlas, have never owned a VW before! Fell in love with it and ended coming back the next day to purchase! No p Went on a whim to see and test drive an Atlas, have never owned a VW before! Fell in love with it and ended coming back the next day to purchase! No pressure to buy same day, was able to go home and sleep on it which made me feel confident going back that this was the vehicle for us. More

Amazing Perople & Service This was my first time having work done to my car at the Lakland VW dealership. From the beginning, my service advisor Lindsey took excellent care of This was my first time having work done to my car at the Lakland VW dealership. From the beginning, my service advisor Lindsey took excellent care of me. She made sure all of my questions were answered. The parts department was helpful in locating parts for me and the service done on my car went off without a hitch. Would highly recommend! More

Nice Experience The car was taken care of. All fluids checked, car washed, and was treated very well. Very professional staff who made me feel welcomed. Service was p The car was taken care of. All fluids checked, car washed, and was treated very well. Very professional staff who made me feel welcomed. Service was prompt and efficient. Didn’t have to wait long. More