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Lakeland Volkswagen

Lakeland, FL

4.3
2,491 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,491 reviews

September 05, 2019

Quick, complete and satisfying. Everything was taken care of in orderly fashion. It was my second inspection with the car and my need to meet my commitment with a leased auto was qu More

by eluteran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
September 05, 2019

Friendly and fast service Me and my husband bought our first VW here 3 years ago with the same sales guy, Cory. He was knowledgeable in the car where where purchasing. Was plea More

by SHELBY_RUIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Godden
September 05, 2019

Dead battery. They got me in and out and on my way fast Lakeland VW is always friendly, courteous, and no pressure. They always take care of us, from sales to service. I do wish they would take a little mor More

by santleydesign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
September 04, 2019

30,000 mile service Very satisfied with my 30000 mile service. Staff was friendly and efficient. A problem was detected and they were able to complete repair same day More

by laurenmcanary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
September 03, 2019

prompt friendly service Got me in and gave me updates as well as a loaner car so I could make appointments that day not to mention the car wash! More

by TEEDUB.BALDWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
September 03, 2019

Receptionist Lyndsay was Great, Mechanics are another story I had a normal 50k mile service due and they had to replace my tire/rim as well. After everything was “done” I didn’t even make it down the street bef More

by BRIANP3009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
September 02, 2019

service Over 2 months a order a cover on the bumper ! No called the parts in , when get the parts in , recall air bag I’m stilling wait for the call, I call t More

by JOANW57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Fiermonti, Bradley Frazier, Lyndsay Baker
September 02, 2019

Service is too slow 2.5 hours for an oil change and tire rotation with an appointment is just not acceptable. We also asked for a part to be ordered for something that h More

by ckeese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lyndsay Baker
Oct 01, 2019 -

Lakeland Volkswagen responded

I apologize for your length of service. Please contact Service Manager to order your correct part. Thank you, Brian Woerdehoff Service Director Lakeland VW 863-688-8112

September 02, 2019

Jeff took really good care of us and all the staff I have al Everyone of 5he staff treated us very well and went out of their way to help us get the new car Jeff was great amd very caring Larry went up and beyon More

by GLELMORE534
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Havard, Lyndsay Baker
September 02, 2019

Great salesman and service Me. Harvard was very knowledgeable and straight forward with us and made the car buying experience very quick and easy. We really appreciated his help More

by LYNDYWAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Havard
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