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Lakeland Volkswagen
Lakeland, FL
2,936 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,936 reviews
March 16, 2020
Always willing to work with you, friendly, great service, nice waiting area, explain everything.. I am very happy with their service! Love that they wash my car too. nice waiting area, explain everything.. I am very happy with their service! Love that they wash my car too. More
by TEEDUB.BALDWIN
Verified CustomerEmployees Worked With
Jeff Perard
March 16, 2020
No communication with anyone in the building. They try to be attentive but come off as disorganized. I’ve come to think that maybe going to another Volkswagen I would have a better experience. to be attentive but come off as disorganized. I’ve come to think that maybe going to another Volkswagen I would have a better experience. More
by EDDYJR1027
Employees Worked With
Jonathan Fiermonti
March 16, 2020
Was met with a smile and a good greeting, directed to the person I was looking for. Matthew Levesque treated me with respect I was very impressed person I was looking for. Matthew Levesque treated me with respect I was very impressed More
by tfcu
Employees Worked With
Other Employees :
Matthew Levesque, Lawrence "Trey" Chapman, Matthew Lindberg
March 11, 2020
I had a great experience purchasing my first VW at Lakeland Volkswagen. I made the appointment with Trey and he had the car ready when I arrived. I have bought many cars over the years and this purcha Lakeland Volkswagen. I made the appointment with Trey and he had the car ready when I arrived. I have bought many cars over the years and this purchase was by far the easiest, personable and fast experience ever I have had in car buying. I am enjoying my new Atlas. More
by LHBISHOP
March 11, 2020
Awesome place! Jonathan in service is the best! He truly cares about his customers and doesn't want to see them in a bad spot-financially or compromising safety. I am glad to have found a VW service that I cares about his customers and doesn't want to see them in a bad spot-financially or compromising safety. I am glad to have found a VW service that I feel I can trust. More
by jlchadwick
March 08, 2020
Michelle made my car buying experience the fastest, easiest, and most hassle-free one that I’ve ever had. It was truly a pleasure! She worked hard to ensure that I knew everything about my car before p easiest, and most hassle-free one that I’ve ever had. It was truly a pleasure! She worked hard to ensure that I knew everything about my car before pulling it off the lot. Thank you Michelle! More
by khslp
March 06, 2020
AWFUL EXPERIENCE!!! SERVICE GUY WAS SOOOOOO RUDE!! I WILL NEVER BE BACK!!! MNGR BRYAN SAID HED CALL ME ABOUT THE TROUBLE, NEVER DID!! YOU GUYS ARE AWFUL!!! IT SHOWS JUST HOW MUCH YOU GUYS CARE ABOUT GOOD CUS NEVER BE BACK!!! MNGR BRYAN SAID HED CALL ME ABOUT THE TROUBLE, NEVER DID!! YOU GUYS ARE AWFUL!!! IT SHOWS JUST HOW MUCH YOU GUYS CARE ABOUT GOOD CUSTOMER SERVICE, YOU DONT!! More
by MSSSIMS420
Employees Worked With
Bald service guy, was awful!, Brian Woerdehoff
March 06, 2020
Great team, came in for DEF and to ask a question about my alignment. Lakeland VW was able to get me in for service on the alignment and was finished in no time. 5/5 great team. my alignment. Lakeland VW was able to get me in for service on the alignment and was finished in no time. 5/5 great team. More
by Patrick
Employees Worked With
Brian Woerdehoff
March 04, 2020
Our visit was a pleasure with Michele and Trey.Trey met Our visit was a pleasure with Michele and Trey. Trey met my wife’s needs and we drive away with a new car. Great people Great place Our visit was a pleasure with Michele and Trey. Trey met my wife’s needs and we drive away with a new car. Great people Great place More
by hlackey
Employees Worked With
Other Employees :
Lawrence "Trey" Chapman
March 04, 2020
Awesome place filled with great people! Very quick experience as well. Just wished I didnt live so far away. Definitely would recommend used or new 😁 experience as well. Just wished I didnt live so far away. Definitely would recommend used or new 😁 More
by MELISSAPAWLEY
