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Lakeland Volkswagen
Lakeland, FL
2,936 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,936 reviews
March 02, 2020
Drove from St. Pete to Lakeland My easy phone conversation with Trey led me to drive over an hour to Lakeland to look at a used Jetta. Upon arrival, the vehicle did not meet my stan My easy phone conversation with Trey led me to drive over an hour to Lakeland to look at a used Jetta. Upon arrival, the vehicle did not meet my standards, but Trey was quick to work with me on a suitable alternative. We worked out a great deal without a lot of negotiating back and forth. Five stars. I did have to wait over an hour to start the paperwork which seemed a bit excessive, but it was a Saturday AM. Larry did an efficient and professional job once I finally got in front of him. Upon starting the vehicle to drive home, I noticed the tire warning light was on. I took it into the service dept and 3 of the 4 tires were over inflated by 20 lbs. Not sure why anyone would put 55 lbs. of pressure into sedan tires. Four stars. Overall, a good experience and I would purchase from Lakeland VW again. More
by Jeff from St. Pete
Verified Customer
February 28, 2020
The staff where attentive and super friendly. They did a great job at interacting with the kids and treated us with respect. They seem like they enjoy their work. great job at interacting with the kids and treated us with respect. They seem like they enjoy their work. More
by ARIANELIS
February 28, 2020
Easiest car purchase EVER! No pressure and super friendly! Whole process was 2 hours and that included my husband and I leaving for a bite to eat (to discuss)! Highly recommend! friendly! Whole process was 2 hours and that included my husband and I leaving for a bite to eat (to discuss)! Highly recommend! More
by xshalax79
February 27, 2020
I had such a good experience with this dealership. Everyone was so nice and helpful. Bradley did an amazing job helping me find a car that was in my price point and exactly what i wanted. I will be re Everyone was so nice and helpful. Bradley did an amazing job helping me find a car that was in my price point and exactly what i wanted. I will be recommending this dealership to everyone . Over all a great experience! More
by YASMINE.DOW2017
Employees Worked With
Bradley Frazier
February 26, 2020
Michelle and Jared were amazing! No pressure, very informative, very trustworthy! I was anxious as I hadn't expected to have to purchase a new car right now. They did the worrying for me. Can't wai informative, very trustworthy! I was anxious as I hadn't expected to have to purchase a new car right now. They did the worrying for me. Can't wait to see them again! (But not too soon!) More
by AmyD
February 26, 2020
Excellent service! These guys always take good care of me and my car! They got me to 200,000 miles on my last car before I passed it on to our son, and, with their exp These guys always take good care of me and my car! They got me to 200,000 miles on my last car before I passed it on to our son, and, with their expert service, I'm shooting for 300,000 miles on this car! More
by GwynHug
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti, Jeff Perard
February 26, 2020
Helped me out in a bind I’m from out of town and they got me in and out in a reasonable amount of time and didn’t gouge me. Very personable and professional service. I’m from out of town and they got me in and out in a reasonable amount of time and didn’t gouge me. Very personable and professional service. More
by JD
Employees Worked With
Jeff Perard
February 25, 2020
The service department did an excellent job. From making our appointment to the 10,000 mile service completion on time. We were also surprised to find out they had shuttle service. We were dropped off down our appointment to the 10,000 mile service completion on time. We were also surprised to find out they had shuttle service. We were dropped off down town and picked up when service was completed. Incredible experience. Thanks to all. Well done. More
by Tony and Tammy Inesso
Employees Worked With
Mike and Tony shuttle service , Jeff Perard
February 24, 2020
We travelled 60 miles to your dealership because of the great rating it had . Trey and Larry were awesome to us and we’re very happy with our purchase. great rating it had . Trey and Larry were awesome to us and we’re very happy with our purchase. More
by info77
