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Lakeland Volkswagen

Lakeland, FL

4.3
2,896 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,896 reviews

January 16, 2020

Have bought several vehicles from this dealership and it has usually been very quick and simple, things explained with new cars and always available to answer questions More

by l.tibbetts1
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Havard
January 16, 2020

The VW Lakeland service staff members are always professional and friendly! Thank you for doing such a great job and taking care of my vehicle! More

by sarah.sebastian
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
January 16, 2020

My 2019 Jetta's first service Great and convenient service. Thanks for the courtesy ride provided so I didn't have to waste time waiting! Everyone was friendly and helpful, my car More

by SESD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndsay Baker
January 15, 2020

It is a very pleasant place, the employees are very nice and helpful. I just wish the service wait wasn’t so long. Great experience. More

by Burns, Valerie
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
January 15, 2020

Lyndsay Baker is the best! She always remembers me & my vehicle and makes sure my service is addressed quickly. She is always helpful & very knowledgeable. More

by roxxycjm
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
January 15, 2020

Very pleased with the whole buying experience- will buy here again. I was given a good trade value for my car and a great price on my purchase. The warranty was phenomenal! More

by TOMGUNTER
Recommend Dealer
Yes
Employees Worked With
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Miller, Jeff Havard
January 14, 2020

Overpriced lemon. Dishonest. I needed a car fast. They took advantage. Car has been in the shop more days than I've owed it. Neither the dealer or VW accept responsibility. Th More

by VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Arthur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle , Jared Miller
Jan 24, 2020 -

Lakeland Volkswagen responded

Thank you for your feedback. I am sorry to hear that your visit was not satisfactory. I would like to help in resolving any issues that you may have. Please feel free to call me at your earliest convenience Thank you and I hope to hear from you soon, Jared Miller 863-688-8112

January 13, 2020

Dave did a great job. If we ever need another car we will go there. Everyone was super nice that we spoke with at dealership. More

by STORME1976
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Shepherd, Jared Miller
January 13, 2020

Awesome dealership and team. I have been searching for a reasonable deal on a golf R and Lakeland had the best deal I could find within a 500 mile range by far. Staff was phenomenal. I’d make the 300 More

by p_han1
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence "Trey" Chapman
January 09, 2020

Love our new Atlas Michele was exceptional in showing us our new Atlas. The best new car buying experience we’ve ever had! There was no pressure and we were treated very More

by mikejustin94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Miller
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