Lakeland Volkswagen

I purchased a 2022 Tiguan R Line after test driving it. Drove back to Orlando and noticed a strange and very obvious whirring sound in the front suspension. It’s back in their service department being fi Drove back to Orlando and noticed a strange and very obvious whirring sound in the front suspension. It’s back in their service department being fixed with over $3k of parts. It’s covered under warranty and the staff have been exceptional, however, I’m not sure why the issue wasn’t noticed and resolved before putting it up for sale. I’m now a little concerned about what the future holds for this car? More

Even with the drive in use this dealer for all my service. They take time to explain and show issues for fix. Parts department helped with my needs as well and got parts quickly for me. Well done service. They take time to explain and show issues for fix. Parts department helped with my needs as well and got parts quickly for me. Well done More

No pressure sales, lots of helpful advice. Awesome staff! Will definitely refer friends to them. Awesome staff! Will definitely refer friends to them. More

Ashleigh and her team of advisor are great! Friendly and knowledgeable. Plus Dan the master mechanic is amazing! They are the reason is continue to patron lakeland vw. Keep the terrific servi Friendly and knowledgeable. Plus Dan the master mechanic is amazing! They are the reason is continue to patron lakeland vw. Keep the terrific service! More

I had an outstanding experience at this dealership from start to finish. The staff I worked with (Dominic and Larry) were friendly, helpful, patient, honest and genuine. Dominic completely changed my view start to finish. The staff I worked with (Dominic and Larry) were friendly, helpful, patient, honest and genuine. Dominic completely changed my view point on how I feel about dealerships in such a positive way. I am very happy with my purchase and would confidently recommend this dealership to anyone in search of high quality service and a trustworthy team. More

A pleasant surprise with no sales pressure but helpful, knowledgeable staff. Worth my drive from Saint Petersburg! knowledgeable staff. Worth my drive from Saint Petersburg! More

Very Happy with the service, with the attention and speed. It was convenient to drop the car and wait for it speed. It was convenient to drop the car and wait for it More

Great home town dealership. Michelle, Carlos and Charles were fabulous. Would definitely purchase there again. Michelle, Carlos and Charles were fabulous. Would definitely purchase there again. More

Very Disappointed With the Service Department I brought my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, the my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, they focused only on the most expensive repair and ignored the other concerns. My car still has the same start/stop issue, and nothing was done about it. I gave VW Lakeland another chance, but it feels like nothing has changed. The service department still seems more interested in upselling than actually fixing the problems I bring in. Unfortunately, I’m left with the same impression as before a dishonest and unhelpful dealership. I won’t be returning. More

Ashliegh as a service advisor and Dan the mater mechanic are invaluable to the continued success of Lakeland VW and why I continue to patron this location are invaluable to the continued success of Lakeland VW and why I continue to patron this location More