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Lakeland Volkswagen

Lakeland, FL

4.4
3,057 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 3,057 reviews

December 04, 2025

I purchased a 2022 Tiguan R Line after test driving it. Drove back to Orlando and noticed a strange and very obvious whirring sound in the front suspension. It’s back in their service department being fi More

by sean.cary
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Codi McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Lakeland Volkswagen responded

Hi Sean. Thank you for sharing what’s been going on with your Tiguan. I’m glad to hear the team has been taking good care of you and that everything is being handled under warranty, but I understand how frustrating it is to run into an issue so soon after the purchase. We’ll make sure the repair is fully addressed so you can feel confident moving forward with your vehicle. If anything else comes up or you just want an update, we’re here to help at Lakeland Volkswagen.

December 04, 2025

Even with the drive in use this dealer for all my service. They take time to explain and show issues for fix. Parts department helped with my needs as well and got parts quickly for me. Well done More

by rlyman68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Lakeland Volkswagen responded

Hello. It means a lot that you choose to come to Lakeland Volkswagen even with the longer drive. We’re glad the team took the time to walk you through everything and make sure you understood what needed attention. It’s also great to hear the parts department was able to get what you needed right away. We appreciate you sharing your experience.

December 03, 2025

No pressure sales, lots of helpful advice. Awesome staff! Will definitely refer friends to them. More

by GIGI6464
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Lakeland Volkswagen responded

Hi. It’s great to hear you felt comfortable and supported during your visit. We love knowing our team could offer helpful advice without any pressure. Thank you for planning to refer your friends to Lakeland Volkswagen. We look forward to welcoming them and giving them a great experience too.

December 03, 2025

Ashleigh and her team of advisor are great! Friendly and knowledgeable. Plus Dan the master mechanic is amazing! They are the reason is continue to patron lakeland vw. Keep the terrific servi More

by moyano.lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh and Dan
Dec 04, 2025 -

Lakeland Volkswagen responded

Hi. We’re so happy to hear Ashleigh, her team, and Dan are making such a positive impression. It means a lot to know their friendly and knowledgeable service keeps you coming back to Lakeland Volkswagen. We’ll be sure to pass along your kind words, and we look forward to continuing to provide terrific service for you.

December 03, 2025

I had an outstanding experience at this dealership from start to finish. The staff I worked with (Dominic and Larry) were friendly, helpful, patient, honest and genuine. Dominic completely changed my view More

by Mjbailey1207
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Lakeland Volkswagen responded

Hi. We’re thrilled to hear your experience with Dominic and Larry was so positive from start to finish. It’s wonderful knowing they were able to make the process friendly, honest, and stress-free. Your recommendation means a lot to us, and we’re so glad you’re happy with your purchase from Lakeland Volkswagen.

December 02, 2025

A pleasant surprise with no sales pressure but helpful, knowledgeable staff. Worth my drive from Saint Petersburg! More

by EricFeder62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Lakeland Volkswagen responded

Hello Eric, we are thrilled to hear your visit to Lakeland Volkswagen was such a positive experience. It is great knowing the team could be helpful and share their knowledge without any pressure. Driving from Saint Petersburg is no small trip, and we are glad you feel it was worth your time.

December 02, 2025

Very Happy with the service, with the attention and speed. It was convenient to drop the car and wait for it More

by Dean Cano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Codi McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Benning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Lakeland Volkswagen responded

Hi Dean. We’re glad to hear the service was quick and convenient for you. It’s great knowing our team could provide the attention you needed while making the process easy. Thank you for choosing Lakeland Volkswagen, and we look forward to helping you again.

November 29, 2025

Great home town dealership. Michelle, Carlos and Charles were fabulous. Would definitely purchase there again. More

by cliftonlee2001
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Lakeland Volkswagen responded

Hello. We’re thrilled to hear you had such a great experience at Lakeland Volkswagen. Michelle, Carlos, and Charles will be happy to hear your kind words. It means a lot that you would choose to purchase with us again, and we can’t wait to see you back. when you are ready for your next vehicle.

November 26, 2025

Very Disappointed With the Service Department I brought my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, the More

by NOBELHERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

November 22, 2025

Ashliegh as a service advisor and Dan the mater mechanic are invaluable to the continued success of Lakeland VW and why I continue to patron this location More

by moyano.lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Hernann and Dan
Nov 22, 2025 -

Lakeland Volkswagen responded

Hello, Thanks so much for sharing this. It is great to hear how well Ashliegh and Dan have taken care of you. When a service advisor and a master mechanic make things feel easy and dependable, it really makes a difference. We are glad they have earned your trust at Lakeland Volkswagen.