Lakeland Volkswagen

Second service with oil change Friendly welcoming as soon as you bring your car in , iPad pictures taken to speed up the check in process, and fairly well estimated time you will wa Friendly welcoming as soon as you bring your car in , iPad pictures taken to speed up the check in process, and fairly well estimated time you will wait for your car to be ready if you’re waiting for your car to be serviced, 😊, thank you for wonderful experience, joe More

I bought a car, didn’t I. This is the 4th vehicle I have purchased from this dealership, and the parts and service department still lies to me and treats me like an idiot. Dave This is the 4th vehicle I have purchased from this dealership, and the parts and service department still lies to me and treats me like an idiot. Dave Shepard is an Ok guy. More

Amazing experience Had an awesome car buying experience. Our sales guy Israel, went above and beyond with customer service. Made our buying process fast and with patienc Had an awesome car buying experience. Our sales guy Israel, went above and beyond with customer service. Made our buying process fast and with patience. More

Excellent customer service Hiram was amazing! He took his time to get us the best deal possible. His knowledge help us to get the best option for us! Hiram was amazing! He took his time to get us the best deal possible. His knowledge help us to get the best option for us! More

Always pleasant The folks here are always pleasant. Very nice to work with. Very helpful and friendly No issues at all. I love my Atlas. Happy Thanksgiving The folks here are always pleasant. Very nice to work with. Very helpful and friendly No issues at all. I love my Atlas. Happy Thanksgiving More

Mechanic did sloppy work I had to clean engine Bay myself when I got home I had my fuel filter changed on my Volkswagen TDI there was diesel fuel spilt all over my serpentin I had to clean engine Bay myself when I got home I had my fuel filter changed on my Volkswagen TDI there was diesel fuel spilt all over my serpentin bell rubber hoses all over the place underneath the hood I had to clean More

Driving light I took my car in for a bulb replacement due to it not working..it still doesn't work. Now I have to take it back in again for them to check it again. I took my car in for a bulb replacement due to it not working..it still doesn't work. Now I have to take it back in again for them to check it again. More

Service I went in to get my tire pressure checked and order a part that was broken on previous visit. Once I got home I realized that the tire pressure light I went in to get my tire pressure checked and order a part that was broken on previous visit. Once I got home I realized that the tire pressure light would not go off by itself and they neglected to put the caps back on the valves stems. When I called they said that the light had to be reset and I would need to come back in. Since I have to go back to get the part ordered I needed to go back anyways but otherwise it would be inconvenient to have to go back to have it reset and get the caps for the valve stems. More

Good people Our sales rep Hiram was good to work with. He found what we wanted and really seemed to listen to our needs. Friendly staff, really down to earth. Our sales rep Hiram was good to work with. He found what we wanted and really seemed to listen to our needs. Friendly staff, really down to earth. More

Great serivice Lyndsay, Jonathan and Brian are very good advisors. They always take care of my car without hesitation, they are very helpful and knowledgeable, also Lyndsay, Jonathan and Brian are very good advisors. They always take care of my car without hesitation, they are very helpful and knowledgeable, also respectful . They treat me very good. More